FeverUp Hiring for Onsite Event Coordinator Job at Dubai Full Time

• Collect documents from musicians and venues
• Manage the submission of the documents to DTCM
• Obtain the DTCM permits for our events
• Manage the submission of managers’ cheques and tickets fee forms
• Follow up with DTCM for the map report and check the map report validity
• Coordinate with the Product team until the plan is imported in back office and manage the back end for DTCM events upload
• Manage the sales reconciliation report to DTCM
• Support with the other government interaction, Media City, DDA, DCT, ect

• Coordinate and manage on-site event staff; ensuring each staff member is trained in their duties whether it is validating tickets, guaranteeing all staff goes through Fever policies.
• Operations of the events:
• Inventories: manage and control all devices used in the event (PDAs, computers, POS etc)
• Validation: control the validation system and devices (Fever Partners App)
• Flow: control flow of people throughout the entire experience avoiding bottlenecks, crowding and controlling queues
• Onsite payment devices and accounts – F&B/Merch
• Handle onsite customer complaints, provide appropriate solutions and alternatives within the time limits.
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
• Daily reporting to Fever Managers about the status of the event; including both the pre and post event findings and feedback, onsite incidences etc
• Point of contact between partner/production/onsite staff and Fever. The Onsite Coordinator will represent Fever Brand onsite and should know everything related to our Culture, Brand and Policies.

• Fluency in both English and the local language
• Minimum of 18 months experience in Dubai
• Excellent face-to-face communication skills
• Highly organized and efficient. Time management skills are key
• A problem-solver with the ability to think strategically and efficiently when faced with on-site issues
• Willing to learn from mistakes and give feedback on ways of improving the experiences
• Collaborative approach and willing to get hands dirty and work on all required events tasks
• Be decisive and organized
• Love being part of a dynamic team in a growing company

BENEFITS

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!