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Company: Dolce Hospitality
Location: DIFC, Dubai
We are currently seeking a Reservation Confirmation Specialist who is fluent in English to join our team at Dolce Hospitality. The successful candidate will be responsible for confirming reservations made through our online platform by calling clients and ensuring that they are aware of the details of their reservation. The candidate must be available to start work immediately.
Responsibilities:
- Call clients to confirm their reservation and answer any questions they may have
- Provide exceptional customer service by ensuring that clients feel valued and well-informed
- Record confirmation details accurately and promptly in our reservation system
- Collaborate with the reservation team to resolve any issues that arise during the confirmation process
Requirements:
- Fluent in both English (written and spoken)
- Prior experience in customer service or telemarketing
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Attention to detail and accuracy in recording information
- Must be able to work in DIFC, Dubai and available to start work immediately
If you are interested in this opportunity and meet the above requirements, please submit your resume and a cover letter. We offer a competitive salary package, a friendly working environment, and opportunities for growth and advancement within the company.
We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.
Job Type: Full-time
Salary: AED5,000.00 – AED7,000.00 per month
Experience:
- fine dining hostess: 2 years (Preferred)
- telemarketing: 1 year (Preferred)
Language:
- NATIVE ARABIC (Preferred)
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