Excelsior Group ME Hiring for ECommerce Manager Job at Dubai Full Time

• E-commerce Manager is responsible for increasing customer conversions and developing the digital proposition for the UAE markets. • The E-Commerce Manager will effectively be taking ownership of trading the website, from devising the overall commercial strategy with the internal teams to monitoring daily activities. Key responsibilities include: • Manage the E-commerce website & app and work closely with internal teams across Marketing, Merchandising, Operation and Customer Service to ensure that it aligns with the latest product launches and increase sales. • Manage and Coordinate Client Relations Center (CRC) with external local provider. • Manage online product assortment planning and campaign calendar and develop and grow best in class customer experience. • Manage sales Targets, KPIs. • Drive online sales growth through maximizing traffic, conversions and ROI via activations and promotions. • Website content management. • Use site analytics, monthly / weekly sales performance reports (including KPIs such as traffic, conversion rate, average basket, return rate) to improve performance and drive all online activity decision-making for the website and improve site optimization. • Lead all website merchandising and Conversion Rate Optimization (CRO) to maximize online profitability. • Manage online visual merchandising, and optimize customer journey. • Localize, manage & enhance content & home/landing pages liaising with the Online Flagship, Marketing teams. • Coordinate UX developments with Development Team. • Monitor competitor activity, identifying trading opportunities where a market can maximize on sales. • Manage External partners’ operations: orders, merchandising, reporting.

Requirements

• Degree in marketing management, business, information systems, or similar. • Completion of a pertinent sales qualification is preferred. • Extensive experience as an e-commerce manager. • Demonstrable track record of devising sales-enhancing strategies. • Sound knowledge of prevailing procedures and techniques in e-commerce. • Unmatched supervision, research, and troubleshooting skills. • Exceptional consulting and quality assurance abilities. • Ability to tackle the demands of ever-evolving technological implements with ease.

About the company

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors. Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.