It’s official, global digital marketing spend reached a record high of around $340 billion in 2020, and the future of CX management and social media spend is at the heart of every organization. This is why Emplifi has brought together world-leading specialists in everything CX and marketing related, to help innovative brands gain the insights they need to meet fast-changing expectations. As we work with some of the top Fortune 500 companies across the world, our mission is to help create powerful and progressive experiences across the entire customer journey.
Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same – empower marketers to achieve more, no matter where they are or what industry they’re in.
As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.
The Presales Consultant role is to provide technical (product/solution) and strategic business support to the regional sales team. He/she is responsible for working with a selected group of Enterprise and Commercial Account Executives and Customer Success Managers in acquiring new business and expanding current client portfolios.
Working with Account Executives, Presales Consultants develop strategies to target and develop relationships with key prospects in the region, by producing industry reports, social media analysis and better understanding of prospects pain points and how Emplifi can address their challenges.
Working with Customer Success Managers, Presales Consultants help to understand the structure of client businesses, their practices, team structures and consults on how clients can make better use of Emplifi to address their current and future needs, thus aiding them in expanding and upselling their portfolios.
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