Performance Measures
Office Costs Actual Vrs Budget
2Key Results
Administrative Support Ensure provision of all
administrative and secretarial support required by the
GM and executives
Performance Measures
Quality of support
3Key Results
Customer Feedback
GM Meetings Plan the arrangements required for the
GM and Executive meetings and execute them
effectively
Performance Measures
Problem Free Record
4Key Results
Customer feedback
Interface Management Maintain cordial working
relationships with top level internal and external
executives and officials
Performance Measures
Complain free record
5Key Results
Customer feedback
Problem Resolution Proactively deal with problems
on behalf of the executives and resolve them in a
timely way
Performance Measures
Problem free record
Problem resolved
5Key Results
Continuous Improvement Recommend
improvements for better utilisation of resources and
smooth management of the executive office
Performance Measures
Improvements made
Performance Measures
Value delivered
Additional Details:
Experiences
Technical vocational qualification with atleast 12 years of
stretching experience
Knowledge Skills
Operational Procedures
Oral Communication
Written Communication
Language Proficiency
Behavioral Competencies
Decisiveness and Judgement
Information Seeking Customer Service Orientation
Interpersonal Understanding
Organisational Sensitivity
Concern for Quality
Personal Organisation
Organisational Commitment
AS Mentioned in the JD
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