Brief Description:
The job holder is responsible to ensure all retail credit applications are screened from a fraud angle to avoid booking of any bad applications This roleplays a very vital point of interaction between the Credit Department Fraud Sampling Unit and Fraud Investigation Unit to ensure the full cycle on potential application fraud cases are early identified and necessary preventive measures are put in place to decline such applications The role greatly involves attention to detail on documentations customer transactions good understanding of market dynamics customercompany profile and strategic planning of identification of potential threat occurrence in the credit portfolio
Detailed Description:
Workflow system Develop triggers in the application workflow to escalate cases to fraud queue for review eg velocity rules profileincome mismatch etc
If there is no automated workflow based fraud queue apply triggers to daily production volumes to intercept highrisk application for subsequent review
Additional Triggersbased programs Additional capabilities to be developedvia SAS etc to trigger application frauds based on application data stored in data warehouse
Based on a sampling criteria defined by the unit live applications are randomly picked up by the fraud team on a daily basis for fraud review These sampling criteria can be dependent on nature of the product volumes and highrisk segments
Recommend visits In case of requirement of visits for sampled cases visit by the team or Field visit agencies depending on volumes
Ensure turnaround time is met In all of the above applications will be on hold until there is a clearance from fraud unit
On suspected frauds complete preliminary investigation and submit to investigation team
Review current retail financing endtoend process to identify gaps and suggest controls to address them and prevent frauds
Provide feedback on any new processes polices to address potential gaps
Create a fraud prevention handbookmanual which will be a ready reference for Bank Staff covering all processes controls etc
Periodic training of underwriters operations frontline new joiners to ensure that they are aware of trends and look out for potential frauds
In addition to above conduct refresher trainings based on recent experience to share key learnings
Liaising with Visa Master if and when required
Review triggers and reviews done by Network International and suggest improvements changes
Coordinate with IT for all system enhancement projectsrelated to streamlining and automation of the fraud management processes
Provide specification requirements for f
Job Requirements:
Retail Credit Primarily focus on Retail Credit Application Sampling
FP I Liaise with Investigation team to take identified fraudulent documentation cases to closure
Additional Details:
Min 34 years of Banking Experience preferred
Experience in the fraud risk discipline in Credit CardsRetail Bank
UAE experience is desirable but not mandate
Candidate to have experience in MS Office Package MS
Excel MS PowerPoint MS Word
Proven analytical skills
Should hold a valid UAE DL and show willingness to travel within UAE
Excellent problem solving conflict resolution and change management
skills
Detail oriented with high level of accuracy
Excellent organization skills
Strong verbal and written communication skills
Selfmotivated with ability to actively lead and implement ideas
Effectively in a collaborative and cross functional working environment
Ability to maintain confidential details of customers
Good Team Player with customer centric focus
AS Mentioned in the JD
Report
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