Job Purpose
JOB PURPOSE
Generate financial entries and invoices, resolve proration, tax and revenue accounting processing exceptions, process incentive/ORC, refund payments, reconcile control and clear nominals , audit documents , identify discrepancies, raise under collections, updating of Masters (General/Nominals) in Accounting System to facilitate seamless processing , accurate and timely accounting/reporting. Respond to disputes in a timely manner. Perform customer account reconciliation and escalate settlement delays.
JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS
Generic
– To process revenue accounting transactions, clear exceptions, raise invoices, trigger accounting and conduct reconciliation, fare/refund audits, master updates, reviews and other processing functions
– To identify and evaluate discrepancies, resolve queries with the respective internal or external stakeholders and preclude inconsistent results accompanied by maintenance of detective and prevention controls. Improve customer experience through high-quality deliverables, effectively issue resolution and structured communication.
– To assist the Supervisor or Officer in pre/post-closing accounting functions and ad-hoc assignments.
– Support internal and external customers by providing required information and answering queries.
Specific to EK Revenue Services
Revenue Recognition, Sales & Interline :
– Amend the fare construction string on passenger tickets to bring it in line with the IATA standard. This activity involves checking the fare construction string to ensure that the codes and amounts have been placed in the proper positions in line with IATA fare construction rules.
– Handle proration exceptions in Revenue Accounting System. This activity involves committing the point of turnaround and true destination of the journey, answering proration related questions by checking the ticket/AWB data elements and referring the reference data related items to Master Management team for further action.
– Handle tax processing exceptions in RAPID which involves breaking XT/ZZ tax, computing the collectible taxes on each sector and matching the collectible taxes with the collected amount.
– Handle yield/ fare checks and other processing exceptions. This activity involves comparing the system computed net prorate value on the sector with the average yields given to the staff followed by checking the ticket/AWB data in Revenue Accounting System to ensure the data is correct.
– Reconcile on a regular basis the Sales, Interline, and Revenue related clearing accounts to ensure that accounts reflect the correct and realistic balances.
– Generate accounting entries for the differences between Head Office and Station accounting and ensure that necessary corrective action is taken.
– Evaluate and pass necessary accounting entries for provision, accrual, reversal, booking revenue and exchange difference etc.
– Raising invoices, billing memos, credit notes and credit memos on various customers through the relevant Finance system(s) based on information supplied by various cost centres.
– Audit and account inward billed invoices and credit notes after cost centre approval. Raise rejection as instructed by cost centres.
Qualifications & Experience
Minimum Qualifications and Experience:
Qualifications:
Degree or Honours (12+3 or equivalent): Degree in Finance background preferred
Experience:
Finance & Insurance/Accounts: 3+ Years
Knowledge/skills:
– Working knowledge of office automation software like Word, Excel and Power point.
– Good analytical and investigative skills.
– Ability to multitask.
– Ability to communicate effectively, both oral and in writing, with various stakeholders across the business.
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
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