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Job Description
Emessa Travel and Tourism is currently looking for RESERVATION AGENT (OUTBOUND)
If you have the below qualifications, you may send you resume to: ***
Responsibilities
-Making reservations for customers based on their various requirements and budgetary allowances.
-Checking the availability of accommodation or transportation on the customers’ desired travel dates.
-Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
-Processing payments and sending confirmation details to customers.
-Sorting out any issues that may arise with bookings or reservations.
-Selling and promoting reservation services.
-Answering any questions customers might have about the reservation process.
-Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded sea.
-Providing support to customers who may need to amend or cancel a reservation.
Qualifications
-At least 3 years work experience, preferably in the Hospitality or Travel industries.
-Based in Dubai, United Arab Emirates
-Customer-service experience.
-Excellent written and verbal communication skills.
-Multi-tasking and time-management skills, with the ability to prioritize tasks.
-Proficient in Microsoft Office.
Candidate Requirements
