Job Description
The specification consultant will be mainly responsible for specifying brands with customers (consultants and main contractors, architects). Provide technical guidance to customers and internal teams in the development of product specifications.
Responsibilities:
Developing a deep understanding of the client’s needs: The Product Specification Consultant will be responsible for first understand the client’s needs, which involve understanding the scope of the project, the project goals, and the target market.
Identifying products that meet client’s requirements: Based on the client’s needs, the Product Specification Consultant should identify products that meet the requirements of the project. This requires a good knowledge of existing brands & BMD products line and the technical specifications of these products.
Providing technical guidance and recommendations: The Product Specification Consultant will be responsible for providing technical guidance and recommendations to the client, based on their requirements. This involves explaining the technical aspects of the products, including their features, benefits, and limitations.
Preparing product specifications: Once the client has selected the products, the Product Specification Consultant will be responsible to prepare product specifications that include technical information, installation guidelines, and any other relevant information required for the project.
Collaborating with customers: Collaborate with consultants and contractors (clients ) to ensure that the products are specified correctly and installed correctly. This involves providing technical support during the design and installation stages.
Ensuring compliance with regulations and standards: Ensure that the products specified comply with relevant regulations and standards. This includes fire safety regulations, building codes, and environmental regulations.
Managing product documentation: Manage product documentation, including product data sheets, installation instructions, and warranties. This involves ensuring that the documentation is up-to-date and readily available to stakeholders.
Keeping up to date with industry trends: Ensure to keep up-to-date with industry trends, including new products and technologies, changes in regulations and standards, and market trends. This requires attending industry events, reading industry publications, and networking with other professionals in the industry.
Ensuring customer satisfaction: Ensure customer satisfaction by providing excellent customer service, resolving issues promptly, and following up after the project is completed. This involves building strong relationships with clients and stakeholders and ensuring that their needs are met.
Work with customers and internal teams: Responsible for working closely with customers and internal teams, including sales, marketing, and product development, to understand product requirements and provide technical guidance in the development of product specifications.
Conduct product presentations and training sessions: Responsible for conducting product presentations and training sessions for customers and internal teams to increase awareness and understanding of products and their features.
Stay up to date with product knowledge: Responsible for staying up to date with product knowledge to provide accurate technical guidance to customers and internal teams.
Identify opportunities for new product development: The Product Specification Consultant will be responsible for identifying opportunities for new product development based on customer needs and market trends.
Prepare and submit reports: Responsible for preparing and submitting reports on product usage, customer feedback, and industry trends to management.
Desired Candidate Profile
Bachelor’s degree in engineering or a related field:
Previous experience in a similar role: Minimum of 5 years experience in a similar role, with a strong technical background in product design, engineering, or related areas.
Excellent communication skills: The Product Specification Consultant will be responsible for communicating technical information to customers and internal teams, which requires excellent communication skills.
Strong technical knowledge: The Product Specification Consultant will be responsible for providing technical guidance in the development of product specifications, which requires a strong technical knowledge of product design, engineering, and related areas.
Ability to work independently: Responsible for working independently, managing their own schedule, and prioritizing tasks.
Strong problem-solving skills: Responsible for identifying opportunities for new product development and providing technical support throughout the product lifecycle, which requires strong problem-solving skills.
Willingness to travel: The Product Specification Consultant will be required to travel to customer sites and attend industry events.
Proficiency in Microsoft Office: Should have proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
Knowledge of industry standards: Should have a good understanding of industry standards and regulations related to product design and engineering.
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