Description:
Providing Troubleshooting /
Configuration / Engineering support for the existing IT
infrastructure.
o Managing and supporting any new IT
infrastructure installation.
o Resolving regular user’s system
problems on hardware and software.
o Checking Virus signature
files and regular patch updates for anti-virus.
o Checking for
Windows Updates and regular patch management of all the systems.
o
Monitoring regular backup of the server.
o Proactively monitor all
the systems and infrastructure and provide weekly updates.
o
Configuration of software & application on new
desktop/notebook/Peripherals.
o Basic administration of servers
and network.
o Candidate will provide support in Networking,
Virtualization, Servers, Storage
o Networking (HP Aruba,
Cisco)
o Servers (HP ProLiant)
o Virtualization (Hyper-V,
VM-Ware)
o Storage (Dell Unity, HP 3Par)
o Preferred
Certifications (MCSE, CCNA)
o Other applications (Citrix
NetScaler, Citrix XenApps, Citrix ShareFile)
o Firewalls
(Fortinet, Checkpoint)
o Office 365 administration, such as
Exchange Online, SharePoint Online, Intunes and MS Teams
administration.
o Provide support for cloud-based systems and
cloud servers such as AWS, Azure etc., (orientation will be provided
for cloud-based systems)
o Provide support for Cisco UCS Telephone
systems
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