Dubai Pet food (The Pet Shop Megastore) Hiring for Pet Relocation Administrator Job at Dubai Full Time

Are you a Passionate, Curious and Dynamic individual?

Looking for a new challenge working within a fast-paced environment? Keen to explore an opportunity to work within one of the most exciting sectors where you can really put your skills to the test and make a real impact?

Love Animals! Fun Loving attitude but gets the job done!

You could be just what we’re looking for

What You Will Do

The Pet Relocation Administrator’s primary role is to guide and support customers through their pet’s relocation and direct the activities of Pet Relocation’s vendors. You will be trained and educated on how to determine appropriate actions needed to solve unexpected problems. You will be responsible for managing resources, agents, logistics, timelines and client communications.

Duties And Responsibilities

· Execute the project plan and logistics for each pet move, using your expertise and judgment to make changes when required.

· Make a personal connection with our clients. Listen and respond with empathy to build rapport and understanding.

· Be timely in your communications with clients, vendors and teammates.

· Focus each day on providing outstanding customer service, understanding that you will be called on to exercise conflict resolution skills from time to time.

· Cultivate, retain and share knowledge about requirements and laws affecting your assigned projects for domestic and international moves.

· Update and maintain the integrity of data in Software for each assigned project.

· Be an active participant in improving our processes.

· Other duties as assigned.

Required Background and Experience

· 3+ years of business experience in any of the following fields: Hospitality/Travel, Professional Services, Project Management, Vendor Management, Event Planning.

. Knowledge of UAE veterinary requirements, airline bookings & paperwork and Customs Clearance.

· Proven ability to successfully manage the details and deadlines for multiple projects at the same time.

· Documented history as a critical thinker who is trusted to operate with minimal supervision, research solutions and proactively solve problems.

· Superb verbal and written communication skills demonstrated ability to employ active-listening skills.

· Ability to establish strong relationships with your peers, along with the willingness share knowledge and help when you see a need.

· Love of learning. You are not content with maintaining the status quo. You want to be better and to make things better for everyone around you.

· Be a dedicated person with high integrity who believes in personal accountability.

· Proficiency or prior experience with Microsoft Suite and Google Suite products.

Preferred

· Associate’s or bachelor’s degree in any applicable field.

· Experience with ERP Software is a plus but not required.

Note

There will be occasions when clients will require your assistance outside of standard office hours.

Job Types: Full-time, Permanent

Salary: AED5,000.00 – AED7,000.00 per month