Customer Success Director (Middle East)
About Us
DT One is the world’s leading B2B fintech network powering cross-border VAS remittances to over 5 Billion users across 160 countries. Whether remittance senders choose banks, telcos, digital apps or retail, DT One is there to delivers smarter data-driven mobile solutions, empower financial inclusion and much needed connectivity to ensure that no one is left unconnected.
Founded in 2005, the DT One team is headquartered in Singapore with regional offices in Dubai, Miami, Nairobi and London.
For more information visit www.DTOne.com
Overview
As our Customer Success Director at DT One, you will be responsible for driving account growth by forming deep relationships with our key accounts, being their trusted advisor to our products and services and closely monitoring all key metrics of the account. Using your account relationship you will provide a world class customer experience for your accounts, driving revenue growth through cross and up sell opportunities.
You will manage our key accounts across Middle East, driving and maturing our account strategy and direction. You will be responsible for building out best practices, deepening our presence with our customers and help scale the function, as we grow.
At DT One, we value candidates who are willing to develop their skills and expertise and consistently deliver on the key metrics to grow within the organization.
Key responsibilities
What we are looking for
Sound like you? Apply now!
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