Digital Transformation Advisor – IT Director NEW

Job Summary
You will play a pivotal role in leading the automation and implementation of digital processes across the organization.

Exciting opportunity to join top firm in Dubai
Opportunity to use technology to propel operations and CX to greater heights

Job Description

Collaborate closely with senior business leaders to assess needs and identify opportunities to streamline and automate key business processes.
Develop a clear understanding of the company’s operational goals and lead efforts to design and implement technology solutions that drive process efficiency.
Scout and evaluate emerging technologies and potential vendors to support the company’s automation goals, ensuring alignment with overall business strategy.
Draft and manage Requests for Proposals (RFPs), focusing on securing technology partners that meet detailed business and technical specifications.
Direct the vendor selection process, partnering with internal stakeholders to identify the best fit and negotiate contracts, ensuring that agreements meet company requirements.
Drive the successful deployment of technology solutions, coordinating across departments to ensure timelines and budgets are met, while mitigating any project risks.
Oversee vendor relationships, ensuring service quality and compliance with agreed terms, and support seamless system updates and troubleshooting.
Regularly assess the effectiveness of implemented solutions, advising on refinements to support evolving business needs and enhance user satisfaction.
Report on project progress and performance to senior management, maintaining open communication with various departments to ensure alignment.

The Successful Applicant

Bachelor’s degree in IT, Computer Science, or a related field.
Proven experience (10+ years) in technology roles, ideally in technology project management, system selection, and implementing automation and technology solutions across multiple industries.
Preference for candidates with experience leading sustained technology implementations, who have demonstrated commitment to long-term organisational goals rather than short-term roles or project stints.
Proven expertise in business process automation, vendor management, and project management, with a focus on enhancing Customer Experience.
Strong understanding of project and program management methodologies.
Excellent communication and people leadership skills, with a collaborative approach to working across functions.
Currently based in the UAE.