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Summary
To run various status reports in order to do opening shift and prepare room assignments.
. To review log books for special requests and instructions.
. To answer the phone and log all messages
. To prepare next day’s schedule
. To track room status: OOO, V/C, O/C
. To coordinate VIP rooms, make up and ASAP rooms
. To monitor the issue of keys
. To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
. To log all lost & found items
. To maintain filing system
. To follow up on emergency work order sent to POMEC
. To inform security of any emergency brought to Housekeeping’s attention
. To prepare and monitor room status reports for possible discrepancies.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
