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Job Title:
Client Operations Director
Job Description:
The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.
Job Description:
- Manages the Business –delivers the service proposition to clients and full end to end management of the business on individual clients.
- Relationship Management –owns the client relationships as per the defined relationship strategy for the client.
- Proactively Identifies Client Development Opportunities –flags specific client cross sell and upsell opportunities .
- Commercial and service ownership of client relationship –drives seamless delivery and profitability of account.
- Team Management –manages and motivates team around the clients’ objectives and culture.
Job Requirements:
- Relationship Management
- Problem Solving Skills
- Client Service Skills
- Project Management
Location:
Dubai
Brand:
Dentsu
Time Type:
Full time
Contract Type:
Permanent
