Job Type
Location
We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter and more connected, so they can serve even more delicious food to their customers.
With real-time insights they can manage inventory, track revenue growth, automatically update stock, adjust menus globally and spot new opportunities across platforms with ease.
Who we work with
Food delivery platforms such as Deliveroo, Uber Eats, Doordash, Delivery Hero and customers such as Taco Bell, Burger King, KFC, Unilever and your local takeaway too!
Our People
Located in our hubs across Europe, North America, South America, Australia and the Middle East we are growing rapidly. We are ambitious, take ownership and celebrate success with the entire team. Because we have a deep level of respect for each other, there is always room to learn and develop.
With your help our customers can resolve issues quickly so they can deliver for their customers, and our internal customer support teams can communicate technical issues with you for resolution.
You will be the technical support between customers externally and a point of contact for customer support teams internally. From Zendesk tickets to proactive support, you will make sure things work, helping customers with their issues. We will support you in understanding our product and help you develop your product knowledge; you just need the appetite to learn!
Communication and proactive technical support is central to the role; with our partners, customers and your colleagues. Close communication with customers, whether it’s by phone, email, video call or on-site visits. You make it work and solve their toughest challenges.
In short, you solve customer technical problems proactively, and communicate to our internal teams so we can make things easier for customers and partners.
Want to join our rocket ship? Apply now.
We value strength from diversity, embracing our differences by working together within a safe and inclusive working environment. You are welcome at Deliverect for who you are, no matter where you come from or what you look like. Our workplace is for everyone. We are committed to treating everyone fairly and equally. If you need any support during our recruitment process, please get in touch [email protected].
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