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Department
Account Management
Job posted on
Jun 2, 2022
Employee Type
Full Time
Experience range
0 – N.A.
Compport is a Compensation Management Software, serving many users across 30+ countries, with an aim to transcend the world of compensation with cutting edge digital capabilities.
It is a cloud-based SaaS and enables the organizations to manage salary increment, bonus, sales incentive, LTI and reward programs in a highly smart, efficient, and engaging way and thus adding value to the organizations in the form of higher employee engagement, productivity and revenue.
We are looking for someone with a deep passion, result-oriented and persistent with a proven record of delivering exceptional results; who builds strong relationships with clients and project manages the entire change & transformation process in the implementation of Compport.
Key Responsibilities of this Role:
Drive implementation of the product with the clients – starting from Business process mapping to User Acceptance testing and taking the customers live with Compport in a defined timeline
Analyze business requirements and design solutions covering various scenarios and facilitate client demos
Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases
Co-ordinate with the Development team to define any change request from the client and solution for the client-specific use case
Plan and lead meetings and working sessions effectively with both client and product development teams
Provide Key User Training and support customer to ensure sign off at each milestone as per project plan
Guide the client through the change management process and managing both internal and external expectations
Ensure the client is supported throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team)
Map benefits delivered through the implementation of Compport
Prepare documentation to hand over the account to Customer Success team
The Ideal Candidate
MBA/PGDM (preferably in HR) or relevant work experience after BE/BTech
3+ years of experience in compensation & rewards management/ HR automation/ HR & rewards consulting roles
HRMS system implementation and understanding would be preferred
Strong analytical skills, and good in MS Excel,
Proven project management skills
Solid communications skills, influential and credible in the eyes of clients
Enjoy working in a fast-paced company environment
Self-motivated to take up high degree of ownership and outcome oriented