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Department
Account Management
Job posted on
Jun 2, 2022
Employee Type
Full Time
Experience range
0 – N.A.
Compport is a Compensation Management Software, serving many users across 30+ countries, with an aim to transcend the world of compensation with cutting edge digital capabilities.
It is a cloud-based SaaS and enables the organizations to manage salary increment, bonus, sales incentive, LTI and reward programs in a highly smart, efficient, and engaging way and thus adding value to the organizations in the form of higher employee engagement, productivity and revenue.
We are looking for someone with a deep passion, result-oriented and persistent with a proven record of delivering exceptional results; who builds strong relationships with clients and project manages the entire change & transformation process in the implementation of Compport.
Key Responsibilities of this Role:
- Drive implementation of the product with the clients – starting from Business process mapping to User Acceptance testing and taking the customers live with Compport in a defined timeline
- Analyze business requirements and design solutions covering various scenarios and facilitate client demos
- Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases
- Co-ordinate with the Development team to define any change request from the client and solution for the client-specific use case
- Plan and lead meetings and working sessions effectively with both client and product development teams
- Provide Key User Training and support customer to ensure sign off at each milestone as per project plan
- Guide the client through the change management process and managing both internal and external expectations
- Ensure the client is supported throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team)
- Map benefits delivered through the implementation of Compport
- Prepare documentation to hand over the account to Customer Success team
The Ideal Candidate
- MBA/PGDM (preferably in HR) or relevant work experience after BE/BTech
- 3+ years of experience in compensation & rewards management/ HR automation/ HR & rewards consulting roles
- HRMS system implementation and understanding would be preferred
- Strong analytical skills, and good in MS Excel,
- Proven project management skills
- Solid communications skills, influential and credible in the eyes of clients
- Enjoy working in a fast-paced company environment
- Self-motivated to take up high degree of ownership and outcome oriented