Darwinbox Hiring for Account Manager – Implementation Job at Dubai Full Time

Job Description:

We are looking for a techno-functional consulting champion who builds strong relationships with clients and project manages the entire change & transformation process in the implementation of Darwinbox HRMS

Responsibilities:

• Project manage and deliver end to end implementation of the product with the client – starting from Business process mapping to User Acceptance testing and taking the customer live with Darwinbox in a defined timeline
• Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo
• Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases
• Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case
• Plan and lead meetings and working sessions effectively with both client and product development teams
• Provide Key User Training and support customer to ensure sign off at each milestone as per project plan
• Guide the client through the change management process and managing both internal and external expectations
• Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team)
• Map benefits delivered through the implementation of Darwinbox HRMS
• Prepare documentation to hand over the account to Customer Success team

Requirements:

• Speaks English and Arabic.
• MBA (preferably in HR) or relevant work experience after bachelors
• 4-6 years of experience in HR transformation & change management/HCM implementation roles/HR consulting roles
• Understanding of Technology systems. HRMS system implementation and understanding would be preferred
• Proficient in productivity tools like MS Excel, MS Word and MS PowerPoint.
• Project Management; familiarity with/proficiency in project management tools would be an added
• advantage.
• Key behavioral traits: Agility, Analytical, Persistence and Ability to stretch