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Job Summary
We are looking to recruit an Emirate candidate as customer service assistant in IKEA – DFC to operate the Exchange & Refund Desk in the store in day to day function. It is the overall responsibility of the JH to take decisions regarding any exchange or refund, and solve any problems so as to ensure that the customer is completely satisfied when he/she leaves the store.
To be successful in winning this role, you will be able to demonstrate: Customer service skills, Excellent communication and negotiation skills ideally in multiple languages, Familiarity with computer use, Good presentation and excellent personal organization, a passion for the retail industry, you should be comfort with shifts, physical work, Ability to work in a team, Pride in achieving individual targets and Flexibility and punctuality.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
