Craft Interactive Technology LLC Dubai Hiring for ERP Consultant – Intern Job at Dubai Full Time

We are looking for an ambitious, professional individual to train and support our customers to use ERP systems and features.

Duties and Responsibilities

• Support and train customers how to use ERP and features.
• Prepare training schedules and training documentations.
• Liaison between customers and the technical team.
• Assist with Implementations to smoothly transition newer customers to ERP Support.
• Provide product demonstration and customer support.
• Document and communicate the newest features of the most current upgrades to customers.
• Collect information from customers when they request changes (e.g. report customizations) or report problems with an application.
• Provide timely updates to customers.
• Program testing and troubleshooting.
• Ensures all customer requests are completed within schedule and delivered satisfactorily to the client’s requirement

Knowledge and Skills

• Understanding of ERP systems
• Team player, contributes to a positive work environment
• Excellent communication and interpersonal skills, especially with customers
• Ability to read, analyze and interpret business requirements, system documentation, and technical procedures
• Secures and identifies possible causes of problems
• Recognizes creative solutions and innovations
• Strong attributes with customer relations
• Ability to work independently

Education
Bachelors or higher (with IT or MBA Finance and Marketing)

Job Types: Permanent, Internship
Contract length: 6 months

Expected Start Date: 20/01/2023