Control Risks Hiring for HR Generalist Job at Dubai Full Time

Role Purpose

To deliver broad HR support to the Middle East employee group. Directly own and manage HR tasks, working closely with the HR Director and the Senior Management team to provide operational support in line with long term and short-term business needs. Act as a trusted advisor to all employees on the full spectrum of HR issues. Line manages the Senior HR Coordinator to provide efficient and best practice HR support.

Tasks and Responsibilities

Generalist HR

• Maintain strong partnerships with HR Director and global HR specialists to effectively leverage knowledge, expertise, and systems to broker and deliver HR solutions that add value to the business.
• Work closely with the HR Director and senior management team to ensure a streamlined service is delivered that is suited to the practical needs of the business.
• Complete case management of complex employee relation issues, including performance management and disciplinaries, from start to finish in close coordination with relevant stakeholders.
• Provide guidance and coach managers on a range of people issues.
• Support the business to implement business change initiatives in all areas, including organisational restructures, redundancies and change of terms and conditions.
• Manage contractual and employment issues for Middle East entities (UAE and KSA).
• Work with the HR Director and senior management team to understand business strategy and requirements to support in delivery of HR priorities.
• Manage delivery of compensation and benefits in line with local legal requirements and market trends.
• Ensure effective delivery of the HR calendar, i.e., performance management cycle, salary and bonus review etc.
• Contribute to the development of Global HR initiatives, e.g., talent, recruitment, employee engagement etc.
• Provide the business with up-to-date trends on recruitment in the region, including changes to employment legislation and market salary data, for recruitment and talent pipeline purposes.
• Manage project work as requested by HR Director.

Operational HR

• Accountable for ensuring the efficient and accurate delivery of HR processes. Generating letters and documentation for employees from onboarding through to leavers.
• Identify practical solutions and make recommendations on improving policy and processes, ensuring business requirements are met as well as HR best practice.
• Work closely with other support services, such as Finance, and global HR team to ensure processes are streamlined.
• Manage the processing of the monthly payrolls across Middle East.
• Work with the HR Director EMEA on opening of new business entities across the Middle East including pro-actively learning about new countries of operation, labour laws, statutory and compliance obligations and availability of local talent.
• Manage the recruitment of all Middle East positions from CV screening to interviews, guiding and coaching the Senior HR Coordinator where required.
• Manage the communication of HR policies, procedures, and practices to ensure sound leadership application and legal compliance.
• Advise on relevant and up to date employment legislation.

Learning & Development

• Be the main driver of L&D initiatives for the Middle East. Proactively promote L&D exercises in line with business needs.
• Work closely with the senior management team and relevant stakeholders across the region to agree L&D requirements.
• Where appropriate, deliver / facilitate training.
• Organise learning and development events taking into consideration logistics, resources, attendees etc. required.

HR Team Management

• Provide direction and leadership to the Senior HR Coordinator and act as an escalation point, providing guidance and support.
• Ensure delivery of quality and accurate HR administration support to the business.

Requirements

Essential experience

• Proven experience of operating successful in a generalist role in a fast-moving, professional, and commercial environment within the Middle East including KSA.
• Developed abilities in internal key stakeholder management with emphasis on service delivery.
• Strong employee relations experience with the ability to offer commercial solutions.
• Proven experience of managing a broad range of operational issues.
• Good knowledge and application of DIFC employment law, regulations, and compliance.
• Proven experience of advising managers on the full range of generalist HR areas, including performance management, remuneration and organisational change.
• Proven experience of case management of complex employee relation issues.
• Evidence of improving service performance in a fast-paced environment.
• Ability to map process, identify transformation opportunities and deliver change.
• Previous experience working with stakeholders at all levels.
• Experience in policy writing and development.

Preferred experience

• Experience in working in professional services / consulting organisation.
• Experience of working within an international environment.

Skills

• Able to communicate clearly, network, engage with and influence people at all levels of the organisation
• Able to address issues constructively by providing independent, objective, and commercial advice.
• Able to demonstrate a high level of credibility, integrity, resilience, and customer service.
• Highly collaborative, enabling a working partnership with the HR team and the business generating enthusiasm and commitment from others.
• Personal credibility – operate without vested self-interest
• Demonstrate sound judgement and discretion.

Career Framework Level – Band E. Application closing date for Control Risk Employees 30 September 2022

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together – in the office and with our clients – while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

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