Responsibilities: • Coordinate and dispatch delivery vehicles to various locations based on customer requests and operational demands. • Monitor delivery statuses, resolve any arising issues during the delivery process, and ensure timely deliveries. • Maintain constant communication with drivers and customers to provide updates and manage expectations. • Utilize our delivery management software to track deliveries, route planning, and driver performance. • Prepare daily operational reports and suggest improvements for increasing efficiency. • Ensure compliance with traffic laws and regulations within the UAE.