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DESCRIPTION
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people – your colleagues and our customers – and delivering service that really goes the extra mile.
This role will be responsible for the management, business analysis and oversight of a portfolio of Tier 1 Support and Control Group CBD projects as well as oversight of a subset of Tier 2 projects. The incumbent will also contribute to the governance of department standards.
- Shaping the change agenda for Support & Control (including but not limited to Operations and Compliance), working with General Managers and their direct reports to prioritize key change initiatives in line with the strategic direction of CBD
- Managing a portfolio of multiple projects – managing their interdependencies, resourcing and any proposed changes which may affect project priorities
- Establishing and maintaining effective working relationships with all senior business unit stakeholders including General Managers and external vendors as required and ensuring effective portfolio communications
- Identifying resourcing needs in line with the portfolio plan
- Facilitating Steering Committees with Executive Committee membership to ensure strategically important changes to remain on track for delivery
- Ensure accuracy of project charters (including change impact assessments and project plans), business requirement documents and project reviews
- Consulting on business cases and UAT strategies undertaken by the business units and advising General Managers and direct reports on same
- Overseeing translation of business analysis, requirements definition and business case production into practical implementation
- Managing senior stakeholders in uncovering and resolving potential conflicts or disagreements about project priorities
- Designing effective strategies to ensure change adoption (e.g. Training and Communications)
- Ensuring portfolio resources are appropriate to enable the necessary operational and strategic capability
- Providing coaching and guidance to the respective BU / Department to enhance the effectiveness of project and change management and supporting governance within the BU / Department
- Ensure access to sensitive information pertaining to the Bank, and ongoing and future projects are maintained in strict confidence
- Comply with the latest guidelines of the Central Bank of UAE
- Contribute to successful internal audits and ensure timely closure of audit points through realignment of procedures
