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DESCRIPTION
Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people – your colleagues and our customers – and delivering service that really goes the extra mile.
We require a Team Leader for our Technology Platfrom Development Team. This is a mid-level leadership role shaping and leading the Bank’s digital delivery agenda; and is responsible for development and maintenance of online & mobile banking platform to help us achieve our Default Digital goals.
The job holder is responsible for the design, development, customization, and maintenance of software applications in the Online Channels space. This includes Online, Mobile as well as Digital client onboarding applications. There is direct supervision of a number of developers and multiple hybrid delivery teams. It also involves management of multiple business stakeholders, vendors, internal and external audit, finance and regulatory agencies – either independently or with other business leaders.
Responsibilities include but are not limited to:
- Leading a team of Developers
- Analyze online channel business requirements (functional and non-functional) and collaborate with architects/application leads to prepare solutions which meet requirements
- Collaborate with CBD Architects to document functional and non-functional (security, availability, performance) software specifications in alignment with corporate guidelines and principles
- Prepare work breakdown structures for the teams
- Lead and coordinate software development activities and ensure timely and accurate delivery of the specifications
- Lead and coordinate unit and system integration testing in order to meet software quality objectives
- Coordinate the overall application delivery and release by coordinating with internal teams and vendors
- Work closely with team leads across different Technology areas to identify the critical path and to address dependencies.
- Work with the Channels team to foster Agile and DevOps adoption and best practices – this includes the implementation of Pull Requests, CI/CD and git branching.
- Ensure work is delivered by means of a continuous delivery model
- Coordinate the deployment of releases into production and prepare deployment plans
- Lead and coordinate the resolution of production support tickets
- Prepare technical manuals / Support documentation to facilitate the smooth transition from delivery to a BAU model
- Train key users to the applications functionality, including the identification, troubleshooting and reporting of issues
- Prepare Application System Recovery Plans
- Ensure a solid governance structure is followed to maintain documentation, code, configurations and deployment integrity.
- Continuously develop own expertise, optimising on-the-job and formal training opportunities
- Continuously reduce business and customer impact due to application issues by ensuring quality standards implementation, performing root cause analysis, and publishing results to a unified wiki
- Develop future prevention plan for the solution domain with focus on proactive technology debt remediation
