Citi Hiring for MENA CSF Operations Supervisor Job at Dubai Full Time

The Cash & Trade Proc Intmd Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to research, conduct analyses, and resolve issues.

Responsibilities:

• Coordinate the buyer onboarding for CSF and ARDF clients across the cluster
• Coordination between implementation manager, product and ops to ensure testing of new customers
• Support clients in their queries on a day to day basis.
• Work with CSC and country operations to roll out new functionalities as may arise from time to time.
• Ensure CSF processing is automated to the extent possible for each country.
• Providing analysis on current status of CSF including volumen analysis, client analysis and any other trend.
• Work on any other project as may be assigned from time to time by the trade ops head.
• Create customized transaction services reports based on data analysis
• Monitor and research errors to ensure adherence to audit and control policies
• Resolve transaction services issues and use technical expertise/ judgment to conduct complex analysis
• Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors
• Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade operations team interacts with others business unites in accomplishing objectives
• Assist with providing informal guidance or on-the-job-training to new team members as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-10 years of experience in a related role within trade / cash operations management
• Effective verbal and written skills
• Effective communication and analytical skills
• Effective relationship management skills
• Expert level proficiency in Windows, MS Project, and MS Office Suite

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations – Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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