Citi Hiring for Franchise Governance Officer (FGO) Job at Dubai Full Time

The Junior Franchise Governance Officer is a key First Line of Defense role responsible for supporting an FGO for assigned countries within MENA Cluster in executing franchise governance and franchise management in line with IFM and Citi’s Policies and implementation of transformation initiatives.

The FGO will report to FGO in UAE under the MENA CAO organization structure.

Job Background/context:

The MENA cluster spans 12 presence countries and 4 HMCs in the Region and covers Citi’s institutional businesses. The FGO will be based in Dubai and will lead/drive specific initiatives such as ensuring safety and soundness, processes re-engineering and implementation, franchise risk and controls and governance management. The position will work closely with all local and cluster Product and Functional areas that engage with MENA cluster. FGO will be part of MENA CAO organization with reporting line to MENA FGO in UAE with coverage for assigned countries.

Key Responsibilities:

Franchise Governance:

• Support lead FGO & CCOs in performing governance oversight for country franchise, including legal entity management

• Ensure that country governance framework (Including HMCs) complies with policy requirements and committees are run in accordance to applicable charters.

• Review evidence of compliance & escalate instances of non-compliance.

• Coordinate BRCC on behalf of the CCO. Review deck materials and distribute to participants. Prepare and distribute minutes. Monitor follow-up actions.

• Coordinate CCC on behalf of the CCO. Review deck materials and distribute to participants. Prepare and distribute minutes. Monitor follow-up actions.

• Maintain Charters and other governance documents and reporting

• Scorecards – review validation & coordination, follow up on Red and Amber items

• IFM/Franchise Management Coordination

• Board governance oversight in conjunction with Company Secretaries

Risk and Controls:

• Oversight of activities related to GRC. Support the franchise during monitoring/testing activities, MCA, Control Performance Assessment and Quarterly and Annual Risk Assessments coordination (QRAs, ARAs).

• Oversight of Issue Management to ensure proper identification of issues and timely CAP closures. Escalation of any potential Issue re-targets, re-opens, target dates at risk. Work with the businesses to ensure necessary approvals are secured for any re-targets. Escalate any items at risk and secure support for remediation efforts in conjunction with 2nd Line and other partners.

• Oversight of Operational Risk controls, issues, remediation efforts and controls enhancements. Includes Data governance (CCO attestation coordination).

• Oversight and support for third party management in each location through Governance Forums

• Oversight of Compliance Risk controls, issues, remediation efforts and controls enhancements, including AML, Sanctions, Conduct Risk

• Oversight of Operational resilience activities, incl. continuity of business and Cyber exercise, in conjunction with responsible country teams

• Oversight of NPAC / PAP processes and proposals

• Coordination of country scenario plan

• Oversight of ICAAP process to support CCO in conjunction with Risk and Business

• Audit Management & independent review coordination in conjunction with ICRM

• Subject matter expert for dedicated countries on GRC (Governance, Risk and Controls)

Franchise Management:

• Coordinate Business Reviews for CCOs: produce material, follow up on action items till closure

• Coordinate selected items in annual planning cycle & Strategic planning, expense planning

• Represent Governance & Controls in Transformation programs as per assigned tasks

• Internal Communication and initiatives in conjunction with GPA as per assigned tasks

• Support general franchise initiatives assigned by MENA CAO and Cluster FGO

• Coordinate People initiatives in conjunction with HR: R&R, VOE, MA Program as per assigned tasks

Regulatory Engagement & Interaction Oversight:

• Supporting the FGO and CCOs in regulatory, governmental, and other public engagement as required

• Oversight and coordination for CCOs’ offices of Regulatory Interactions to ensure interactions are appropriately recorded in RET

• Regulatory Audit oversight in conjunction with ICRM

Skills & Competencies:

• Excellent interpersonal skills and Strong data analytical skills

• Highly collaborative and solution focused

• Quick learner, team oriented with strong organizational, project management and presentation skills

• Able to handle complex deliverables independently.

• Highly organized with a capability of working with a large number of regional and global stakeholders

• Ability to build and maintain professional working relationships with counterparts in different areas of the organization, working across geographies and corporate functions

• Ability to manage through influence (e.g. in the absence of reporting lines or matrix reporting)

• Strong critical thinking and problem solving skills, including the ability to analyze operational and financial impact of initiatives and risk mitigation approaches, while providing effective challenge to the businesses and functions

• Ability to prioritize and drive results in a deadline driven environment while maintaining attention to detail and complete accuracy

• Effective negotiation skills, a proactive and ‘no surprises’ approach in communicating issues and strength in sustaining independent views

• Excellent attention to detail and ability to identify gaps in information

• Strong written and verbal communication skills with the ability to interact effectively with people at all levels of the organization

Development Value:

The position provides a very wide scope of activities and geographic coverage with frequent interaction with senior management of all product, coverage and functional lines. In addition to this exposure, the position provides learning opportunities for leadership across a diverse set of countries with a wide range of management challenges.

Qualifications & Experience:

• At least 8 years of experience in the Financial Services Industry, preferably with experience in corporate governance, enterprise risk management, consulting, program management, compliance and/or legal

• Graduate/ Postgraduate degree in Business Administration, Legal and/or Finance

• Up-to-date understanding of key risk management and corporate governance concepts

• General understanding of financial institutions framework and applicable regulation

• Knowledge of the financial services industry, including businesses, products and risk management processes. Citi-specific knowledge is a plus

NB: Exceptional candidates without this level of experience will be considered

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Job Family Group:

Compliance and Control

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Job Family:

Governance

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Time Type:

Full time

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