The Customer Service Analyst is a position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Monday to Friday, 9am to 6pm
Job Family Group:
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