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The Role
The primary function of this role is to act as the first point of contact for clients at Christies Dubai, providing guidance to visiting clients for all aspects of Christies services; as well as providing administrative support and assistance to staff for daily business support.
Essential Job Functions (Duties include but are not limited to the following):
- Be first point of contact for clients via telephone or clients visiting the office
- Manage the client services Dubai inbox
- Management of daily correspondence to clients and supplier. Compose and edit correspondence, reports, memoranda and other material
- Maintain client files in the office
- Ensure Front of House is clean and tidy, catalogues are neatly arranged and available for client perusal, arrange tea and coffee for clients when required
- Administrative tasks related to business getting and selling activities of the Specialists
- Handle estimate requests and process internally to relevant departments. Contact clients when answers are received
- Assist clients with pre-sale and post-sale queries, such as bidding, setting up online accounts, and routing shipping requests to the correct member of staff.
- Provide support to maintain healthy relationships with clients and colleagues, acting as primary point of contact for all communications for the other staff members, as the role will
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Support office management activities
- Ensure office stationary is in place, order stationary as needed
- Receive and send out catalogues via courier (DHL account management)
- Work closely, efficiently and effectively with other global specialist departments including international and regional offices, external organizations, individuals, and institutions
- Support events and other marketing activities arranged by Dubai office, such as obtaining permits, arranging deliveries and collections.
- Perform other duties as assigned by Managing Director, Middle East and General Manager
The Candidate
- A helpful and approachable manner as well as being well-presented
- Excellent communication and interpersonal skills, including superior written and spoken communication
- Enjoyment working and collaborating in a team
- An understanding of the art and luxury markets, interest in art market
- Demonstrable administrative experience
- Work experience within an art/luxury setting
- Knowledge of E-mail, Spreadsheet, Word Processing and Presentation software (Microsoft Office preferred)
- Ability to learn Christie’s systems including client and object system (COS), JDE, intranet and website
- Excellent communication and interpersonal skills, including superior written and spoken communication
- Excellent time management and organizational skills
- Ability to multitask during busy periods
- Detail-oriented personality, with particular attention to format, style and accuracy
- Languages: English and Russian essential, Arabic advantageous
- Ability to remain calm in stressful situations
Close Date: 7 August
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