Chinese Palace Restaurant Group
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HOSTESS
Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they’re happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations, and answering questions.
- Knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
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Requirements:
- Diploma or equivalent preferred.
- At least 1yr. experience in the related field
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to work in a busy restaurant environment (10 hrs duty and 1 hr break time with weekly 1 day off)
- Good communication skills
- Pleasing personality
- At least 5’7” in height
- Age from 25-35 yrs old
Job Types: Full-time, Permanent
Salary: AED3,000.00 – AED7,000.00 per month
Application Question(s):
- Are you in UAE?
- When is your date of birth?
- What is your height?
Experience:
- Hostess: 1 year (Required)
Language:
- English (Required)
- Arabic (Required)