Checkoutcom Hiring for Coordinator, Workplace Experience Job at Dubai

Checkout.com is one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Binance, SHEIN, Grab, Henkel, Wise, Sony Electronics and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

We are actively seeking a highly motivated and enthusiastic Associate to take care of the smooth running and general happiness of our fast-growing Dubai office. You will be the first welcoming face at our office for our colleagues and visitors, so you’ll need to have a passion and enthusiasm for delivering great customer service in a front desk role.

This role requires a ‘can-do’ attitude, always thinking two steps ahead. This role also provides a great opportunity for progression and growth.

The People Team’s mission is to drive Checkout.com’s success through our greatest asset – our people. How do we make this happen? Through a progressive approach and passionate team that has the colleague experience at its core.

The People Experience team is one of the five pillars of our People department – our mission is to enable our people by creating a seamless and connected experience inside and outside the workplace.

We look after five core programs:

Build – Workplace Transformation

Safe – Health, Safety and Security

Together – Internal Events

Stronger – Wellbeing

This is a great opportunity to join a collaborative team and build a successful global company, together.

About you:

• Proven experience in office / facilities operations or front desk / reception roles.
• Customer service experience essential.
• Previous experience working in a hospitality environment.
• Intermediate proficiency with MS Office, Excel, Outlook and Google Apps.
• Great interpersonal skills and ability to thrive in a fast-paced startup environment.
• Strong verbal and written communication skills, and business operations experience.
• Attention to detail and strong organizational skills.
• Proactive, always thinking one step ahead.
• Ability to handle administrative details independently while exercising good judgment in keeping other colleagues and stakeholders informed.

What you will be doing:

• Providing a first class visitor experience at our front desk (reception), welcoming visitors, colleagues and keeping the area presentable and representative of CKO’s brand guidelines.
• Respond to both office telephone, workplace emails and tickets in a professional and timely manner – redirecting and / or escalating to the appropriate teams where required.
• Mail room and courier duties, keeping our mail log system up to date.
• Ensuring that meeting and conference rooms are well stocked and presentable throughout the day.
• Provide support for internal office events and activities (such as office lunches, Iftar celebrations and end of year parties).
• Administering office access passes and maintaining accuracy within our security database .
• Take an active role as a first aider and fire warden.
• Developing deep knowledge of our colleagues and their team’s needs, to continue to build out our community.
• Other duties as assigned.

At Checkout.com, everything starts with our values, including the experience we offer our people.

We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.

We don’t stop at ‘good’ here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.

We’re proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.

Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012, and we now have a team of 1800 people across 19 international offices. To date, we’ve raised a total of $1.8 billion, with our Series D valuing us at $40 billion.

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.