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Company DescriptionCheckout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.Job DescriptionThe roleThe People Advisory team are our regional People generalists, who span across partnering and operations, acting as the advisor to the business and the People team on the market(s) they oversee.As a Senior Specialist, People Advisory you share responsibility for the health, compliance and engagement for the region and/or markets that you are responsible for. You will build, optimise and iterate on the core components across the employee lifecycle. As a guardian of local communication and culture, you will provide critical cut through for CKO’s People Strategy and act as a key conduit to see that our department KRs and big rocks land with success.This role will lead the People Advisory Team in the UAE, KSA and Pakistan (MENAP region), reporting remotely to the Senior Manager, People Advisory. You will have line management responsibility for a Specialist, People Advisory in KSA..You will have depth of knowledge for your market(s), including employment law and best employment practices, as well as experience of and/or capability as a partner to drive value across the talent agenda regionally. You will have had exposure to matrixed organisations, scale-up ecosystems where there are foundations to lay and, most importantly, have a flexible mindset across all strategic, tactical and operational aspects of HR.How You’ll Make An ImpactBroad HR generalist process knowledge – from overseeing parental and sick leaves, to management of ER issues such as disciplinaries, terminations and performance improvement plans. Employee Engagement – support with the running of quarterly and bi-annual engagement reporting. Staying close to sensitive hotspots and support with action planning through workshops and facilitation with local teams as required. Stakeholder Management – Cultivate and maintain relationships with key internal stakeholders to ensure a deep understanding of local needs and challenges. Act as a liaison between the company and local external partners, facilitating effective communication and information exchange. Employee Relations – be one of the go-to people for local ER issues, seeking simplicity in complexity and developing the organisation’s zero tolerance policy to misconduct and poor performance. People Team – subject matter expert for employment law in your regions and local customs for the People team. Practices – assess and advise on regional application of global policy, acting as a decision-maker on the level and timing of local deviation and where a globally unified approach does not apply in practice. Compliance – uphold a high standard of people compliance across systems, audits and any regulatory requirements. This includes leading on Right to Work compliance in the Region. People Services – partnering closely with the central People Services team , holding responsibility (through the team) for developing and meeting SLAs to system updates and other queries as they arise through the ticketing system or Slack. Line management responsibility for the Specialist, People Advisory in KSA, responsible for their growth and development. QualificationsWhat we’re looking forExperience of leading transformational and organisational changeGood knowledge of employee relations in the UAE, KSA and PakistanExperience delivering, reviewing and optimising multiple change projects simultaneouslyAbility to build and maintain effective relationships with stakeholders at all levelsComfortable with ambiguity, ability to flex and adapt and resilient through periods of changeNot afraid to challenge; ensuring the right decisions are made for our people and our business. Additional InformationApply without meeting all requirements statement If you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values.We believe in equal opportunitiesWe work as one team. Wherever you come from. However you identify. And whichever payment method you use.Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.Take a peek inside life at Checkout.com viaOur Culture video https://youtu.be/BEwnpHuadSwOur careers page https://www.checkout.com/careersOur LinkedIn Life pages bit.ly/3OaoN1U Our Instagram https://www.instagram.com/checkout_com/Apply Without Meeting All Requirements StatementIf you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values.We believe in equal opportunitiesWe work as one team. Wherever you come from. However you identify. And whichever payment method you use.Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.Take a peek inside life at Checkout.com viaOur Culture video https://youtu.be/BEwnpHuadSwOur careers page https://www.checkout.com/careersOur LinkedIn Life pages bit.ly/3OaoN1U Our Instagram https://www.instagram.com/checkout_com/
