Who we are
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
What you will be doing
Training Calendar Management:
Scheduling trainings in the Calendars (Digital and Excel)
Sending Invitations and follow-up emails to stores and N+1
Supporting Trainers and Customers prior and during the day with any requests related to the trainings
Supporting Reporting Manager with any requests
Ensuring the Training Summary/Setup is being shared by email every day
Capturing attendance in Daily Training Attendance Summary file
Taking attendance in CU Platform for all virtual and face-to-face sessions
After capturing the attendance ensuring that all No Show’s leaders are being informed with the original invitees copied in the email
Ensuring the Training Calendar is shared with stores
Facility Management:
Managing the facility’s training rooms and working together with trainers to ensure
that all the training rooms are being maintained in operational condition and in original layout
Ensuring that F&B order is in place and in required quantity.
Ensuring that lunch where needed is booked
Ensuring that all training rooms have the necessary supplies to facilitate all the face-to-face and virtual sessions;
Working together with Admin team to ensure that offices are being maintained cleaned and tidy;
Office Renovations where required (Working closely with Building Project Coordinator)
Placing orders for office
Chalhoub University Housekeeping :
Providing the waitlist report bimonthly
Ensuring that sessions are plotted in the Training Calendar
Creating the sessions in CU (Both CRA- focused and Behavioural sessions)
Taking the attendance regularly in Chalhoub University
Reception Formalities:
Assisting incoming guests/customers with any requests they might have
Supporting customers(explorers) with Self-Check in to the session
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
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