Chalhoub Group Hiring for HR Director – L’Occitane Group Job at Dubai

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you’ll be doing

As HR Director you will devise, implement and promote the People Strategies for the L’Occitane Group, ensuring alignment between business operations and the Group’s HR strategies and current objectives.

You will draw on your extensive HR experience and commercial acumen to develop a deep understanding of both Group and business strategy.

You’ll work on building synergies between the different brands and business areas, ensuring strong collaboration, leveraging on people practices / initiatives and sharing best practices.

You will provide advice to support People related business decisions and will guide, mentor and develop the HR team, fostering a collaborative and forward focused Group culture.

KEY RESPONSIBILITIES:

STRATEGIC

• Define People Strategies, (taking account of both current Group HR priorities and business specific areas of focus) to support the overarching ambitions of the business.

• Define and cascade annual People Metrics to be incorporated into leaders and People Partners annual goals to ensure alignment adherence to the vertical People Strategy.

• Guide and support each brand and region with the creation of their brand specific annual People Strategy.

• Lead workforce planning activities to ensure optimal organizational structures are in place to support future focus, growth, scalability and employee satisfaction.

• Guide, support and coach team members in order to instill a growth mindset and to ensure the perception and caliber of the People function is continually elevated.

• Coach and mentor the leaders to raise awareness around new ways of working and inspirational leadership to support cultural transformation.

• Be an active and effective member of the People Team, and act as the custodian of our Group culture and values.

• Act as a change agent, continually looking for innovations and efficiencies with regards to how we manage and motivate our people.

• Support the transfer of knowledge and encourage closer collaboration within the People team, across the Group.

• Act as the main point of contact between the business activity and the HR Competence Centre Leads.

OPERATIONAL

• Ensure alignment and adherence to the yearly cycle deadlines.

• Act as the first point of escalation for HR matters and support business decision making when it comes to complex issues.

• Continually assess the effectiveness of current policies, procedures, and programs and put forward recommendations to improve impact and employee satisfaction.

• Endorse and support brand-specific employee onboarding, training and development programs to improve the depth and breadth of their team’s skills set and raise awareness around behavioral, technical and leadership competencies.

• Liaise with the Group’s Talent Acquisition lead to ensure recruitment strategies result in relevant, high caliber candidates being identified.

• Ensure timely and rigorous implementation of annual performance management cycle.

• Ensure potential reviews and succession planning are rolled-out consistently, in order to identify true HiPOs, and so clear development conversations can be had for all employees based on both performance and potential.

• Leverage Talent Management tools to educate the business around career paths, succession planning and talent development activities.

• Collaborate with L&D to ensure training needs are being met and learning budget is being consumed effectively.

• Leverage available HR data analytics, external benchmarks and best practice approaches to support decision making

• Act as a catalyst for our Group wide cultural transformation, continually observe and provide feedback to leaders and people managers around how to be perceived as role models, creating positive and inspiring team climates.

• Champion Diversity and Inclusion initiatives, with a key focus on culture change, nationalization and employee well-being.

What you’ll need to succeed

• Excellent knowledge of HR best practices and industry standards
• A University Degree in a related field of study
• A minimum of 10 years of relevant experience with at least 5 years in a similar, senior human resources role
• Commercially minded with the ability to manage budgets, and interpret complex data & analytics to support decision making
• Experience of working in a fast-pace, matrixed environment

• Inspired and energetic leader, able to motivate and develop team members

• Proven experience of acting as change agent to bring about change

• Able to influence without authority and to be regarded as a credible trusted advisor to the business

• Employee centric with the ability to build trust and act as a coach and mentor for employees

• Self-aware, with the appropriate leadership skills to inspire, manage and develop high performing teams

• Comfortable with healthy challenge and able to operate at a strategic level

• Resilient and able to effectively balance multiple priorities in line with deadlines

• Exceptional communication, relationship-building, and project management skills

• Future focused with the ability to use creative and inspiring approaches to enhance employee experience programs, concepts and techniques

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.