Centara Hotels & Resorts Hiring for Global Sales Director Middle East Job at Dubai Full Time

Job Requirements

Scope and General Purpose of Job:

Director primary focus is to increase sales revenues and maintain customer relationships within an assigned geographical area and to support Key Account Director.

Responsible for:

Supporting specific territory GSOs within assigned markets, to develop and drive incremental revenue opportunities from existing and acquisition accounts/customers by building territory/country strategic plans. Effectively utilising the Centara Hotels and Resorts network to promote and foster deeper penetration of business opportunities from defined territories.

Essential Duties and Responsibilities

• Maintaining customer relationships as assigned
• Setting and meeting sales targets to increase revenue as assigned
• Finding opportunities to ensure efficiency of sales operations

Financial

• Drive Revenue – responsibility for achieving assigned segment budgeted revenue streams from specified market(s)
• Financial Acumen – Reporting, Analytics, Pricing, Market Intelligence while maximizing profitability, forecasting and revenue management strategies. Advocates for sound financial business decisions while demonstrating honesty and integrity
• Management of Global Account(s) in cooperation with Key Account Director and Centara Head Office
• To assist in managing all the hotel sales brand contacts, to enforce and maintain the hotel’s brand positioning and concept, agreed upon in the hotel’s Annual Business Plan
• To prepare, utilise and update an Annual Sales Plan, broken down as necessary by division and/or department, (Business Plan(s))
• To contribute to the formulation of sales strategies, tactics and action implementations, complying with the S.M.A.R.T. Selling approach, in order to create a strong and disciplined sales and to achieve personal sales goals
• To implement the strategic sales process, maximising the available sales data including hotel Competitive Intelligence in order to make sound decisions
• To constantly monitor and evaluate international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge
• To manage all assigned key sales accounts, to evaluate performance on a regular basis from reports prepared by Revenue Manager – Strategy / Marketing Analyst, and to develop strategies for pricing, inventory, and sales resource allocation
• To conduct competitive surveys on a regular basis in relation to pricing, product and industry updates

Operational

• Devise effective territory sales and marketing strategies
• Analyse data to find the most efficient sales methods
• Regularly connect with customers to address concerns and provide solutions
• Regularly discover sales opportunities through consumer research, engagement and utilising GSOs market specialists
• Developing and monitoring source market language material, in language, image and video contents.
• Present products and services to prospective customers
• Participate in industry or promotional events (e.g. trade shows) to cultivate customer relationships
• Conduct online and offline training in sales techniques and company product attributes
• Follow and adhere to KPI guidelines
• Monitor competition within assigned region
• Maintain relationship with Corporate company in both source destination and CHR destination, Government and Embassy, Chamber of Commerce and Expat society in Centara destinations
• Developing media opportunities, actively building brand awareness via social media, KOL and trade media
• Participate in ‘road show’ activities and ensure the brand image, standard and sales expectation is aligned
• Support in the preparation and submit reports to Executive Vice President of Commercial as scoped

Education

• BSc/BA in Business, Marketing or a related field

Additional Qualifications

• Proven experience within assigned territory with a minimum of four (4) years related experience
• Proven track record of increasing sales and revenue; field sales experience is preferred
• Ability to develop sales strategies and use performance KPIs
• Proficient in MS Office; familiarity with PMS, Booking Engine and Channel Manager operation is a plus
• Excellent communication skills with native command in English
• Organizational and leadership ability
• Problem-solving aptitude

If you are interested in this position, please submit your resume and cover letter to:
Corporate Human Resources Department by emailing the below