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Client Treatment Project Manager
Reference Code: 76138
Client Treatment Project Manager
Dubai, DU, AE
Permanent
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
MAIN PURPOSE
The Client Treatment Project Manager is responsible for managing all travel, entertainment, and gifting requirements for our VIP clients. He/She will be responsible for designing and executing bespoke programs and experiences during regional and international events. In addition, he/she will work in close collaboration with multiple internal departments and external parties to ensure the delivery of outstanding experiences for our clients.
KEY RESPONSIBILITIES
PLANNING & AGENCY COORDINATION
- Plan attendance to events in collaboration with market internal teams
- Work closely with internal teams and external concierge agency to develop and execute detailed programs and tailored experiences for each client
- Manage ongoing and last minute/onsite booking and changes and align all parties
- Provide onsite logistics and ad-hoc support during event time
OPERATIONS & LOGISTICS
Manage all arrangements for our clients and related staff during events, including but not limited to:
- Visa documents, flights, arrival, and departure transfers
- Hotel accommodation
- Restaurant bookings
- Invitations dispatch and calligraphy
- Welcome package and gifts
- Gala evenings attendance
- Any other ad hoc task as required
BUDGET
- Plan and monitor accurately the budget per client/event and promptly identify any over/under budgeting
- Liaise with Finance Department for supplier’s payments
- Follow up on post event rebilling and costs reconciliation
OTHER
- Assist the Regional Client Team and Project Team with presentations and any other ad hoc requests as needed
- Monitor and summarize progress of project
JOB PROFILE (for recruitment purpose only)
Required Experience
- 3-5 years relevant experience in Project or Event Management, Press/Celebrities/VIP Management or other roles dealing with high level profiles
- Experience in planning and implementing logistics and treatment for luxury audiences
Technical Skills / Abilities
- Time management and strong organizational skills
- Sold working knowledge of Microsoft Office and Excel
- Good financial acumen, strong budget management
- Fluent in English, Arabic is a plus
Personal Skills
- Ability to work independently, as well as in a team
- Hands on and solution oriented
- Meticulous attention to detail
- Ability to multitask and work under high-pressure
