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At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We’re pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.
We’re in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.
We’re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.
Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.
Hala
Hala is a first of its kind partnership between RTA and Careem mandated to revolutionize Dubai’s taxis industry between the government and the private sector. A Joint venture between RTA (51%) and Careem (49%).Over an exhaustive ramp up of Dubai Taxis being part of the Hala ecosystem, equating to 90% of Dubai’s total taxi fleet with plans to grow.
About the Role:
As a Senior Product Manager, you will be working for the HALA product team working closely with the captain product team for Hala. The Captain team has provided economic empowerment for more than 2M captains in the MENAP region. We regard our captains as the soul of Careem. They power our Mobility of People and Mobility of Things (food, groceries, e-commerce goods), and we have their best economic, health, and safety interests at heart. We aim to provide a simple and delightful, best-in-class experience via a flexible supply platform. You will have tremendous ownership, and it is an invitation to do the most meaningful work of your career.
What you’ll do
- Product Areas: Leading HALA product topics from Captain, Customer & Marketplace angle by working cross-functionally with all PMs in Careem.
- Strategy & Vision: Developing the strategy and vision for HALA, working closely with the captains, markets, product, data science, analytics, and engineers.
- Roadmap: Building and driving the roadmap and being accountable for the impact and outcome.
- Execution: Executing and delivering measurable results in high throughput and a high-performing environment.
- Voice of Customers & Captains: Constantly in touch with our customers & captains, actively listening with genuine empathy, prioritizing their pains and gain, validating designs and experiences before developing them in code.
- Voice of Data: Constantly surfacing and examining the opportunities from mining the wealth of data and prioritizing based on strategic ROI and impact
- Stakeholders Management: Shielding the team and managing stakeholders, bringing stability and principled framework for decision-making and prioritization.
- Culture of Impact and Shooting for the Moon: Responsible for growing a best-in-class Hala Engineering team, guided by first principles from science and economics, grounded by data, iterating fast with experimentation and compounding improvements, and constantly pushing the envelope through 10x ideas and pilots.
What you’ll need
- Experience in ride hailing two sided marketplace
- Experience in deliveries three sided marketplace
- Mobile app product management background with minimum of 4+ years ofrelevant experience.
- Comfortable and passionate about discussing UI/UX, algorithms and ML models tradeoffs, limitations, and advances.
- Impact-driven with an experimentation and simulation mindset, with experience in AB / Multivariate testing, common pitfalls, and avoid being fooled by randomness.
- Proactively unblocking and managing cross-vertical and cross-functional dependencies and communication.
- Strong communication skills, critical thinking, and sound judgment.
- You are motivated to make an impact, deliver results quickly, and raise the bar in the region’s ecosystem.
What we’ll provide you
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:
- Be part of a Remote-First organisation
- Work from any country in the world for 60 days a year
- Use Unlimited Vacation days throughout the year
- Access fitness reimbursements for health activities including: gym, health club and training classes.
- Work and learn from great minds
- Create impact in a region with untapped potential
- Explore new opportunities to learn and grow every day
