Careem Hiring for Risk Strategy Manager at Dubai Full Time

Job Description

About the team

At Risk & Business integrity we use data science, analytics and specialized domain knowledge to prevent fraud and financial crime across Careem super app. You will join a diverse and dynamic cross-functional group whose mission is to minimise losses to Careem, its customers and partners, while enabling a smooth experience – for legitimate customers.

Key Responsibilities

Drive Careem business integrity and fraud prevention activities for the payments business domain across the MENA region.

Create data-driven strategies to prevent or manage fraudulent activities such as payment fraud, incentive abuse, fake orders, account take-over, collusion schemes and syndicated attacks.

Perform research (either directly or in collaboration with data scientists and analysts) to identify such fraudulent behaviours and implement actions such as machine learning models and heuristic rules.

Keep abreast of fraud prevention and detection techniques, methods, as well as market solutions and innovations.

Optimise risk actions and processes to achieve highest customer acceptance while minimising fraud.

Develop robust integrity and risk controls, processes and tools, through successful collaboration with data, product, engineering and operations teams.

Effectively collaborate with business lines to prioritise a portfolio of trust-augmenting projects and initiatives.

Act as subject matter expert towards the rest of the risk team as well as other company functions such as product and business development.

Perform management reporting for the domain, in a clear, concise and data driven manner.

Must Have Skills:

Problem-solving, positive and constructive attitude is a must.

Comfort in dealing with ambiguity and operating in a fast-changing super app environment.

Excellent verbal and written communication in English, in a clear and concise manner.

Advanced knowledge and experience in payment risk, gained in a fraud prevention, business integrity or trust capacity.

Hands-on experience with risk tools such as scoring models, rules engines, identity verification and related market solutions.

Ability to synthesise large amounts of unstructured information or data and generate short, crystal clear and actionable insights.

Meticulous attention to detail, structured and data-driven.

Good business expertise in one Careem business verticals (mobility, food delivery, payments).

Knowledge of credit card scheme rules and banking processes is a plus.