Brand Promoter/ Customer Service Representative – Madarin Speaking Full Time

Job Summary
Applicants must be confident, enthusiastic have a high standard of customer service skills with the ability to pass this passion on to customers to delivering great service and a memorable experience. Applicants must be comfortable working within the beverages sector.

Delivering excellent customer service.
Engaging the customer in the brand experience & story.
Educating consumers with product knowledge.
Generate sales, using the brand selling method and service policy, systematically looking for link sales, develop loyal customers.
Give advice & bear in mind the customer’s priorities.
Know and reach individual sales targets & promotion targets.
Master and systematically use the brands service & selling methods. Systematically link sales and loyalise the customer.
Collate information about competitors, customer feedback & any important situation occurring at the POS
Track, collate and comment on shop trends and performance results
Excellent attitude with customers & team
Know how to introduce the brand

Requirements

People & service orientated, neat appearance, wears a clean, pressed uniform
Product technical expertise
Nationality – Chinese/Russian preferred
Sales / Customer service experience in Beverage industry is a must
Well – groomed person
Excellent communication skills
Business sense