BLACKLANE Hiring for Senior Operations Manager – Fleet (f/m/d) Job at Dubai Full Time

Blacklane is looking for an awesome Senior Operations Manager – Fleet to join the Dubai team.

If you’re a data-oriented individual with a bumping heart for day-to-day operations and problem solving, then we’d love to set up a call. Your challenge is to build and implement solutions to tackle the (pre-booked) dispatching of our dedicated fleet in Dubai, where we currently reinvent chauffeuring by launching a service that is unrivaled and has never been seen in Dubai before.

Moreover, you’ll be joining a great international team of highly talented people who are more than eager to welcome you onboard!

YOUR CHALLENGES:

• You will support the Operations Control team on both operational and strategic work
• You will oversee the dispatching journey of our dedicated fleet in Dubai
• You will be collaborating with and guiding our internal crew of Dispatchers across the world
• You will implement and test new dispatching techniques and approaches, in order to find the best rides to utilize our vehicles
• You will develop ideas and give input to enhance the dispatching experience in other markets across the Blacklane network
• You will analyze relevant ride data and implement process adjustments to optimize both utilization and fulfillment
• You will be the point of contact for our internal stakeholders to improve our internal and external systems
• You will support our local Operations Team in order to achieve Operational Excellence
• You will develop and own relationships with internal stakeholders across the Blacklane network

ABOUT YOU

• 3-5 years experience in the travel industry, operations or similar role in a fast paced environment.
• Proficient in dispatching
• You know Dubai by heart
• Passion for problem solving with creative solutions.
• An eye for operational efficiency.
• Analytical skills and strategic mindset.
• Experience solving supplier and customer issues.
• Willing to travel occasionally.

MORE THAN A JOB:

Blacklane is a scale-up started in 2011, founded by Jens Wohltorf and Frank Steuer who wanted to create the first global chauffeur service. We started by filling chauffeurs’ ’empty leg’ journeys and have grown with our partners to over €100 million in annual revenue (pre-pandemic). Backed by Daimler and other investors in Germany, Japan, Switzerland, and the UAE, we’re now a trusted brand within corporate travel.

We believe in ethical business practices and have a strong company culture. Responding to the pandemic, we’ve successfully managed the crises and retained our talented crew! We are now poised for massive growth in 2021.

• Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.
• Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days (working from home is the new normal).
• Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!
• Employee Stock Options Plan: We want all Blacklaners to benefit from the company’s success, so every employee gets virtual stock options.
• Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
• Sustainability: We care for both people and the planet, having launched the mobility’s industry first global carbon offset scheme in 2017. Blacklane has pledged to deliver 75% of its journeys in electric vehicles by 2025.
• Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

UPGRADE YOUR CAREER WITH BLACKLANE