The System Applicant Support liaises with internal and external departments while being responsible in providing high quality support and delivers solution to all end users of Property Management applications and for central administrative duties in Property Management department. Accuracy, record keeping, document filing and practicing due diligence are the key parameters for this role.
Reporting to the Administrative Manager, the System Applicant Support will play a critical role in helping the Property Management department achieve its objectives.
To be successful, the incumbent is responsible for the smooth running of the systems/ applications and ensure users get maximum benefits and understanding. In addition to being proactive and prompt, the incumbent must develop a collaborative work ethic between all departments and understand the system/ applications in detail. Manage system updates, reporting, and ensure the operation is as per Betterhomes’ policy in correlation with landlords’ policies and PMGT Agreement. Other accountabilities include, but are not limited to:
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