Barker Langham Hiring for Senior Human Resources Manager Job at Dubai Full Time

SENIOR HUMAN RESOURCES MANAGER

JOB DESCRIPTION

Position Overview

Reports to: CEO
Direct reports: N/A
Location: Based in Dubai, contracted from UAE office, with flexibility of remote working

Barker Langham

Barker Langham is one of the world’s leading cultural consultancies. We create pioneering and sustainable projects across the globe. We are cultural experts, working at the intersection of arts, creativity, culture and business to deliver exemplar projects – from small-scale exhibitions to international museums and masterplans. We deliver transformative visitor experiences that continue to create social and economic impact long after opening.

We work with museum and cultural organisations, governments, corporates and charities around the world and have successfully delivered over 250 projects. We are expert advisors and mentors for the UK Heritage Fund, The International Council of Museums (ICOM), the European Union, the
Museums Association and UNESCO.

Our committed people bring vast experience and varied perspectives to our work. We approach every project with the same enthusiasm for seeking out captivating stories, for crafting purposeful, vision-lead strategies and for creating memorable and meaningful experiences. The Barker
Langham team includes museum and cultural professionals living and working across the UK,
Europe, the Middle East, Asia Pacific, Africa and North America and we have offices in London,
Dubai, New York, Berlin, Vancouver and Shanghai.

We bring a distinctive blend of creative thinking, robust research and informed insight to all of our work. We look at questions from every angle and challenge assumptions to create unexpected, thought-provoking and successful solutions. Barker Langham’s interdisciplinary team works across our services, including strategy, research, interpretation, curation, business and operational planning, audience development and recruitment.

Purpose of the Role

This senior role is responsible for leading the HR function of the organisation with accountability for the development of the HR strategy supporting sustainable organisational growth and operations across all global offices / jurisdictions including: developing, managing and delivering employee and team development and performance; compensation and benefits administration; organisational development and effectiveness; establishing and implementing employment policies and talent acquisition initiative; and supporting the CEO, company Directors and Practice
Managers in the care, development and growth of our global team.

Ultimately, the purpose of the role is to ensure that the company attracts, hires, develops, cares for and retains excellent employees.

The Role in Short

The Senior Human Resource Manager will report to the CEO, work with the Directorial team and liaise with our Practice/Office Managers in the relevant global offices to execute their responsibilities.

This role would suit an experienced Human Resources professional who is looking for an exciting opportunity to work with an exceptional team at a growing global company of ca. 70 permanent staff and ca. 30 long-term associates in an inspiring industry.

This is a full-time permanent position based in our Dubai office with flexibility of remote working per the Company’s Flexible Working Policy.

An excellent standard of spoken and written English is essential, the candidate must be able to independently draft well written policies, contracts, letters and HR documents, and thoroughly review employee contracts. Professional proficiency in Arabic is highly desirable.

It is expected that the successful candidate will be familiar with, or would make themselves familiar with, the labour laws and HR statutory requirements in each of the global locations of our employees and would ensure we are meeting all statutory requirements for those in our employ.

Essential for this role is demonstrable experience in developing, leading and delivering successful
Human Resources initiatives including learning and development outcomes alongside a positive and enthusiastic attitude, a genuine care for seeing people develop, achieve and gain satisfaction from their careers, and the ability to work independently and flexibly to deliver high quality, efficient and effective work.

Experience of working with highly specialised teams is essential. Experience from the creative or cultural sector is desirable.

Duties

Employee contracts, rights, rewards and well-being

• Execute contracting of employees and associates/freelancers globally[1] (including ensuring all packages and contracts are in line with statutory requirements in each global location including, but not limited to, remuneration packages, health insurance, pension, etc) in collaboration with Practice Managers

• Work with Directors and Practice Managers to plan, monitor, analyse and approve company-wide annual leave, overtime and TOIL (time-off-in-lieu) for employees, associates, freelancers and contractors.

• Ensure the successful execution and continuous review/development of our rewards programme alongside Directors, Practice Managers and Finance team

• Serve as a key person in the Barker Langham team supporting pastoral care, a positive company culture and employee well-being, and suggesting initiatives or making changes where needed to support colleagues and company culture globally

Processes, tools and templates

• Suggest improvements to processes, tools and templates and actively contribute to the continuous development of Barker Langham with new approaches, insights and knowledge

• Lead the development of tools and processes to support the global Barker Langham workforce including:
• Update of all global HR policies
• Creation of new policies to support our staff and company culture
• Development of staff handbook
• Refinement of staff onboarding and departure processes
• Manage the ongoing company-wide refinement and updating of all Job

Descriptions

Appraisals and performance management

• Responsible for the roll-out, monitoring, follow-up, and continual refinement and improvement, and supporting / advising Directors and Practice Managers, in the implementation of the twice-yearly appraisal process, including the evaluation and documentation of outcomes, and facilitating (where appropriate) the implementation of recommendations

• Lead any necessary performance management or employee disciplinary actions where appropriate

• Responsible for a longer-term desire by the company to evaluate the need for an enhanced HR system/software and future proof it for growth

Training and development

• Lead the ongoing development and delivery of company-wide learning and development plan, including developing the annual Training Need Analysis, organising both internal and external training sessions, and identifying organisation-wide development opportunities and solutions.

• Provide HR training to Senior Barker Langham team members (in particular Line

Managers), as needed, in order to ensure they can confidently deliver specific Human
Resource activities and tasks in line with best HR practice

• Create and shape succession plans and employee development plans (with Directors) and future promotion planning

Talent Acquisition

• Oversee recruitment processes and deliver successful and timely recruitment activities

• Manage our CV database together with Practice Managers
• Oversee the effective on-boarding of new employees

Reporting and analysis

• Develop and monitor HR metrics (e.g. employee fulfilment, training ROI, turnover rates and cost-per-hire)

• Develop and update our global salary scale benchmarking matrix
• Regular updates on reporting and analysis to CEO and Board of Directors

Skills & Competencies

• Demonstrates a high level of maturity, professionalism, fairness and confidentiality in all communications and actions

• Thinks critically, creatively and strategically at all times; identifying and delivering solutions independently

• Able to use initiative and work autonomously, consistently delivering work of an excellent quality that requires minimal edits, but also flags concerns, escalates issues appropriately and notifies Directors, in the interest of ensuring the wellbeing of our staff

• Ability to think ahead and define an order of prioritisation for your tasks
• Ability to inspire and motivate other team members with regards to their training and development needs, well-being and role within the company
• Demonstrates strong commitment to quality and attention to detail
• Engage deeply with Barker Langham’s work to understand the nature of our business and sector

Experience & Qualifications

• Relevant undergraduate or postgraduate qualifications
• Minimum of 8 years of relevant professional experience with proven experience of leading an HR function for a global, medium-size, growth stage organisation.

[1] Including but not limited to the UK, EU, UAE, Qatar, Saudi Arabia, China, USA, and Canada

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Human Resources: 8 years (Required)

Language:

• English (Required)
• Arabic (Preferred)

Application Deadline: 01/10/2022