BARKER LANGHAM Hiring for Activity Experience Manager at Dubai Full Time

About BLR

BLR is an award-winning talent consultancy for the culture, entertainment and events sectors, enabling organisations to plan, staff and operate unique permanent and temporary visitor experiences with the very best people. Our core services are HR Consultancy, Recruitment, Training, and Operations. We find brilliant people, create high-performing teams, design environments and training to help them thrive, and then manage them seamlessly on the ground. The result? One-of-a-kind experiences delivered by energised and enthusiastic teams exceed the highest standards.

About the role

The Experiences Manager role involves planning and executing educational camps in a museum, emphasising organisation, problem -solving, staff training, and management. It includes three two-month assignments in December 2023, July/August 2024, and December 2024 to January 2025, and seeks passionate, creative, and organised individuals to be inspiring role models for staff and create memorable experiences.

Key Responsibilities

Camp Conceptualization and Development:

Collaborate with the BLR team to create innovative and interactive camp programmes for campers from the age form 6-16, ensuring alignment with the museum’s mission and educational goals. Handle production, sourcing, and supplier management to bring these ideas to life.

Camp Execution Oversight:

Work closely with Etihad Experience Executives and Team Leaders to ensure the successful execution of camp activities in line with the agreed concepts, providing guidance and direction to the staff responsible for implementation while addressing any issues or concerns related to camp execution and offering necessary solutions.

Training and Staff Management

Train Etihad Experience Executives and Team Leaders, develop comprehensive programs, promote a positive work environment, and serve as a role model to enhance camp concept implementation and team enthusiasm. Reporting to the Operational Led, and training and motiving 13 staff members.

Visitor Engagement:

Support the team to collaborate with camp participants and families to create a positive and memorable experience, fostering a culture of active learning and curiosity, and continually improve camp programs through visitor feedback.

Administrative Duties:

Oversee the camp’s budget, tracking expenses to ensure cost-effective program delivery in line with agreed concepts, malntalnlng accurate records, preparing regular reports, and updates for the Operations Lead Manager.

Candidate Requirements

Education: Bachelor’s degree in Education, Museum Studies, or a related field; a Master’s degree is preferred.

Experience: Proven experience in camp program management, education, or relevant field.

Client Interaction: Proven experience in client interaction, including attending meetings, handling client requests, and maintaining high client satisfaction.

Attention to Detail: Exceptional attention to detail in program implementation and reporting to maintain the highest standards of quality.

Leadership Skills: Strong leadership skills to guide and mentor program staff.

Positive Attitude and Energy: Fun and positive outlook and able to inject energy into the teams.

Adaptability: Flexibility to adapt to changing educational needs and program requirements.

Language: English and Arabic speaking and writing is preferred.

Soft Skills

Communication Skills

Teamwork and Collaboration

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