BAGASON MIDDLE EAST LLC Hiring for IT Software Support Officer (Cloud ERP) Job at Dubai Full Time

Full Job Description

Bagason Group is looking for an experienced IT Technician to join a busy and proactive FMCG company with a view to grow and develop into an IT Manager role. The position is on a full time and permanent basis, based at our Al Quoz office in Dubai.

Your duties will include:

• Training & Deployment of our ERP system (Odoo) across departments with Troubleshooting capabilities.
• Prepare, deploy and support IT systems in the assigned events, including end-user desktops/laptops, computing servers, network equipment, voice and video hardware and mobile devices, tablets, printers and WiFi solutions.
• Execute software installation across the IT infrastructure of the company
• Maintain condition of hardware IT equipment. Be able to service hardware and do basic upgrades and repairs of laptops and devices.
• Make sure that company’s needs are met as projects evolve
• Have good knowledge and hands on experience on networking, patching, infrastructure set up and maintenance using 4G/5G and hardline data line. Successful track record of provisioning and supporting access points and switches essential.
• Monitor project progress and handle any issues that arise
• Promote health and safety and ensure adherence to health and safety policies and procedures.
• Prepare IT equipment in large quantities using efficient and correct methods consistently without errors.
• Analyze risks and opportunities

The successful candidate will possess the following:

• Have technical know-how and experience to meet above needs.
• Excellent verbal and written communication skills with excellent English speaking and writing skills
• At least 1-year experience in Dubai.
• At least 3 years work experience in IT Field, Event technology or as Technician.
• Excels working individually and as part of the team supporting others
• Exceptional attention to detail, using initiative to troubleshoot complex issues and recognize when escalation is required.
• Ability to plan and schedule workload
• Successful candidates will be required to pass a vetting process

Self-Development

• Keeps up-to-date with service and products provided by competitors.
• Ensures own performance and ongoing learning.

Prerequisites

• Respects all of the company’s internal rules, policies and procedures.
• Analyzes and fills all required reports on daily, weekly, monthly and yearly bases.
• Sets a good example regarding punctuality, hygiene, attendance and attitude.
• Performs other duties in line with scope of work and as assigned by the direct manager when needed.

There are many great reasons to work for us, including our fantastic team-working environment geared towards promoting ideas and delivering solutions to our team.

Job Types: Full-time, Permanent

Salary: AED2,500.00 – AED4,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• IT Technician: 2 years (Required)
• ERP: 1 year (Preferred)

Language:

• English (Required)