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Job Summary
In this role you will be required to manage Help desk as the centralized station in the Resort for registering complaints, building service requests and safety hazards via the Engineering Department’s CAFM System.
The role will entail prompt and effective processing of submitted requests, carrying out Engineering FM Policy, Company Procedures and raising feedback to Senior Management.
The successful candidate will focus on using the best practices to improve efficiency of maintenance, environmental and safety regulation compliance, organization of events, space assignments, etc. by reducing costs while increasing productivity.
Clear communication with customers and ability to take an appropriate action will be an essential part of your role.
About You
- Our ideal candidate will have at least 5 years of experience in Facilities Maintenance field.
- The candidate will have evidence of hands-on rectification/diagnostic skills and background in Preventative and Reactive Maintenance.
- You will need to be able to work efficiently under pressure, have strong computer knowledge and ability to resolve issues fast.
