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As an Assistant Operations Manager, In Room Dining, you will be assisting the Operations Manager, In Room Dining, for overseeing the efficient running and profitability of the department daily activities. Your responsibilities include training and developing team members, coordinating employees schedule, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee’s retention, deliver outstanding guest service and overall customer satisfaction. The ideal candidate will have experience within a luxury hotel, with a minimum of 3 to 5 years’ experience in a similar role, previous international experience is also preferred.
Team leadership skills and a high level of customer focus and ability to work under pressure, along with a hands-on management style are important aspects of this role. The Royal offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and diverse range of cultures.
