AstraZeneca Hiring for Manager Medical Liaison Job at Dubai Full Time

Job Description / Capsule

Field‐based position responsible for implementation of activities for establishment of scientific leadership of AstraZeneca. This includes development and enhancement of professional relationships with healthcare professionals, building deep scientific understanding of AstraZeneca compounds. Driving positive opinions for the scientific and clinical value of AZ compounds for patients’ needs. Deliver medical education and clinical support to medical professionals, training sales teams and generate medical insights that supports the development of brand strategy. The position may also be involved in review of product materials and response to medical queries

Objective

Critical actions

Measures (QQA)

External Medical & Scientific engagement

Build, enhance and maintain the engagement with scientific leaders (KEEs)

• 70% of time in field engaging HCPs and external stakeholders across territory and brands
• Proactively identify HCPs with high levels of scientific expertise in local treatment practice to collaborate on specific medico marketing activities
• Development and implementation of KEE engagement plan in collaboration with MSL manager/line manager and TA lead. Review with the MSL manager/line manager and MAM this plan every quarter, develop KEEs visit plan‐ this includes pre call visit/engagement plan with clear objective of the visit, key points discussion for the visit, data to be shared and discussed with the KEE.
• Develop own scientific knowledge for discussion on all aspects of the data to be shared with KEE in a scientific, objective and balanced way through 1:1 discussions. Prepare for such interactions with peer group discussions. Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, scientifically balanced, substantiated manner. Develop database of Key opinion leaders and also provide recommendations for advisory board participation
• “to proactively provide scientific updates and information to KEEs and identify the relevance of the data to the scientific community and gathering Insights from market

Quantity

• 70% of available time spent meeting KEEs. (Available time = total days minus holidays, weekends, sickness)
• Complete records of KEE visits and regular review by MSL manager/line manager (define routine review as monthly for new starters and quarterly for non‐new starters)
• Coverage/engagement of KEEs versus plan
• Improvement in Scientific engagement

Quality

• Meeting skills and presentation skills based on in field coaching and 6 monthly official field assessment
• Annual role play assessment of capabilities and scientific knowledge– use standard assessment form and methodology
• Feedback from KEEs

Build and maintain trust‐based relationships with external stakeholders

• Build AZ relationship with key external stakeholders (e.g. patient advocacy groups, key medical organizations, hospital pharmacy). Find opportunities to collaborate with such external stakeholders. Provide scientific support in CME events and through appropriate medical sponsorships/ partnership.
• Act as scientific expert in the disease area(s) by presenting therapeutic updates to external stakeholders

• Quantity of CMEs and Medical Sponsorship versus plan

• Positive customer feedback post events

Develop or initiate scientific programs to explore unmet medical needs in priority disease area(s)

• Work with HCPs in scientific activities that help advance disease understanding such as:

• Identify and recommend OLs for Advisory Boards.
• Identify potential speakers and train speakers as appropriate.
• Interact in the field with the medical community in the context of various medical projects, such as clinical trials, , ESRs, scientific exchange meetings
• Discuss potential involvement in LCM such as ESR and RWEs
• Respond to unsolicited off label questions from KOLs

• Able to conduct basic discussions on clinical trials in terms of study design and feasibility

Quantity

• No of Advisory Board Meetings versus plan
• No of P2Ps/round table discussions versus plan
• No of CMEs versus plan
• No of ESRs communicated

Quality

• Customer feedback
• In field observation by line manager and coaching form

Medical & Scientific Support for internal stakeholders

Act as scientific expert in priority disease area(s) for internal stakeholders

• Continuously acquire and update necessary scientific knowledge on therapeutic area and relevant compounds.
• Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment, competitor information
• Provide regular update on partnerships with HCPs, as speakers, or in the context of medical projects
• Initiate and conduct appropriate AZ staff training & development on information regarding current and emerging clinical data and emerging trends in clinical medicine and practice within TA
• Provide input for the development of company’s Medical and Brand plans
• To work with internal cross functional team on formulary listing.
• Provide scientific support at AZ sponsored educational events

Quantity

• % of trainings conducted versus plan
• No of days providing training versus plan



Quality

• Feedback on training from participants ; facilitator effectiveness should more than 4 points
• Feedback from business partners on quality of contribution to Medical and Brand plans – collected by line manager

Personal Development

Continuously demonstrate development of scientific expertise in disease area(s) of company focus

• Attend relevant scientific congresses and HCP meetings to gather new knowledge on AZ compounds, competitor information and therapeutic area
• Positive engagement and response to coaching and feedback received from MSL manager and TA lead.
• In daily work takes time to reflect on customer interactions and works on areas agreed with MSL manager as priorities for development. Develop functional capability in the role
• Proactively demonstrate the AZ Values
• Identify areas for self‐development and discuss developmental needs with line manager using the 70‐20‐10 principle (experiential learning, coaching/networking/relationship‐based learning and class room training)Active participation in AZ training, projects, and meetings depending on development needs

Quality

• 100% completion of training as required on Medical Academy and AZLearn
• Feedback on congress report/highlights shared with cross‐ functional team as planned – completed feedback templates
• Has a personal development plan and completes identified development activities as planned
• 360 degree feedback from key internal stakeholders (optional)

Compliance & Corporate Responsibility:

Compliance with relevant company and industry code of Conduct and also to comply with local country codes

• Keep regular update and operate within the relevant Codes of Ethics, Ethical Interactions (EI), including GPEI and SOPs
• Be sure to understand AZ policies when engage to KOLs and external stakeholders
• Ensure that all conducted activities are done in accordance with local legislation and corporate standards.
• Timely report (as per respective procedures): health/environment/wellbeing related accidents; adverse events that you became aware about; change in status of your Conflict of Interest.

• 100% adherence to compliance

Education, Qualifications, Skills and Experience

Essential

• 2 years of experience in pharmaceutical industry with strong performance record
  
• Rheumatology and/or Immunology therapeutic area knowledge or experience is essential
• Bachelor’s Degree or working towards a professional qualification (MD / PHD)
• Thorough knowledge or experience of the pharmaceutical industry and the area of field medical liaisons
• Ability to interact and manage a range of stakeholders both internally and externally
• Knowledge of legislation relevant to pharmaceutical sales and marketing
• Demonstrated expertise in synthesizing scientific information and communicating it effectively at peer level with HCPs.
• Excellent ability to learn and capacity for scientific concepts and knowledge.
• High sense of urgency and commitment to excellence in the successful achievement of objectives.
• Excellent planning and organizational skills to demonstrate ability to work in a self-directed manner.
• 
  Desirable
• Medical experience or managing scientific or medical related projects engaging KEEs.
• Knowledge of health economics and Evidence Generation.
• Strong understanding of healthcare environment, including opinion leaders, academia, the medical community and related dynamics in respective country/territory
• Advanced/postgraduate scientific degree