JOB DESCRIPTION
POSITION OBJECTIVE – The position is
responsible to represent the brand by maximizing and contributing to
the sales within the store through exceptional customer service and
retail experience
– Perform various operational duties such as
store maintenance and visual presentation standards as assigned by the
store manager / assistant store manager
Key Responsibilities
– Must possess knowledge of varied cosmetics products and
accessories
– Demonstrate excellent make-up selling skills
–
Recommend and link customer specific products
– Identify customer
requirements and deliver excellent customer services
– Brand
representation at the required standards with updated product
knowledge and minimized stock loss
– Ensure all stock is laid out
and displayed in order to attract customers and as per standard layout
norms
– Ensure awareness and vigilance at all times of security
in the store without any negligence
– Ensure the highest
standards of housekeeping standards
– Handle the POS (Point of
Sale) / Billing Counter
– Greet the customers and assist them in
selecting the right product
– Must be presentable and
well-groomed at all the times
– Tally money in the cash during
the beginning / end of the shifts
– Process the payments by cash
/ credit cards / vouchers / automatic debits
– Issue receipts /
refunds / change to the customers correctly
– Convert the window
shoppers to ultimate buyers
– Promote the Club Apparel Loyalty
Program of the company for repeat sales
– Flexible to work for
extended hours during the Sale / Festival period
– Record the
inventory inward / outward and maintain the report of the same
–
Must be updated about the various brands of the group for suggestive
selling to the customers
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