· Understanding customer needs and queries about products, prices and services
· Advising customers on product ranges best suited to their needs
· Achieving the sales target and focus on increasing sales by using advanced sales techniques
· Focusing on up selling/ cross selling
· Maintaining customer relationships in order to build long term brand loyalty
· Handling new launches, promotion of products and visual merchandising
· Ensuring stock replenishment at all times
· Maintaining general cleanliness, hygiene standards and visual displays
· Implementing CRM at the store level and providing relevant feedback
· Coordinating with customer care center for after sales service
· Generating daily sales report
· Following all company procedures in ordering, cash handling and other common practices
· Selling experience of at least 2 years preferably in high end segment in retail, hospitality or brands.
· Excellent communication (including spoken and written English).
· Strong selling skills & customer oriented
· Confident, friendly & engaging personality
· Well-mannered and polite
· Immaculately groomed & physically fit