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Job Description
Responsibilities:
The ideal candidate requires leadership experience in sortation facility or a similar fast-paced logistics/distribution environment as you will:
Support daily management of department duties.
Deputize for the Shift Manager as required.
Carry out debriefs of all staff and ensure that paperwork is accurately and fully completed.
Carry out duties in accordance with Standard Operating Procedures (SOPs.)
Carry out security checks prior to the end of the shift.
Assign work to staff as required to support the workflow and daily metrics.
Support the Shift Manager by ensuring there is sufficient resourcing for your function including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.
Support in the development of a strong culture of health and safety practices and initiatives through the compliance with legislation and policy.
Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.
Assist the Shift Manager with tracking, trending and reporting of departmental metrics.
Assist the Shift Manager in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
Tracking and reporting of hours and schedules for staff.
Review and update SOPs and metrics as required.
Follow up and solve process-related area issues as required.
Improve flow of product through the area.
Ensure vehicle and equipment defect reporting is completed to a high standard.
Manage customer service escalations and interface with driver and Delivery stations where necessary.
Be able and willing to work to flexible schedules/shifts and commit the time required to get the job done.
BASIC QUALIFICATIONS If you thrive in a challenging and fast-paced environment, we might be your perfect match. We dont like to sit still, which is why we always treat every day like its day one. Its that kind of spirit that drives our success now and in the future. And you could be part of it.
Its as simple as this: Work Hard. Have Fun. Make History.
PREFERRED QUALIFICATIONS Experience in similar operations
Team management experience
