Alshaya Hiring for Senior Business Analyst – IT – UAE Job at Dubai Full Time

Role Profile:

Accountable for a team of Business Analysts and work with them to complete the end-to-end process mapping across pillars

The below Key Performance Areas include but are not limited to:

• Accountable for documentation of Business Process Maps as well as establishment and maintenance of the Business Process Catalogues in individual Portfolio
• Accountable for a team of Business Analysts and works with them to complete the end to end process mapping across pillars
• Accountable to workshop process maps (“as is” and “to be”) with SMEs, BPOs, Product Directors, and other stakeholders to ensure full and complete surfacing gaps or other issues
• Responsible to work with SMEs, Change and Training Leads to ensure that relevant materials correctly represent the processes
• Responsible to demonstrate process maps and catalogs with Business users through training and other forums
• Responsible to provide inputs and quality checks to the UAT plans to ensure they replicate the agreed processes
• Responsible to support in Design workshops with “as is” processes to ensure no gaps including cross Pillar or Portfolio
• Responsible to surface Business Requirements throughout the Design process and adding on to Backlog as applicable
• Participate in Backlog reviews to prioritize requirements relevant to key business processes
• Responsible for identifying Lessons Learnt from UAT testing Phase to be rolled into actionable change
• Accountable for the capture of BRDs

Knowledge:

Ideally from a Retail background, with a broad and deep knowledge of Retail processes

Experience:

ü Experience of defining, documenting, and capturing Process Catalogues using a proven and robust methodology

ü Experience in requirements gathering, documenting, and prioritization

ü Currently at a supervisory level in a Business process, IT Business Partnering or Solutions Architecture discipline, could also come from a commercial background

Skills:

• A strong communicator, able to influence and challenge in a constructive way
• Able to communicate in a way that builds trust and confidence amongst peers and senior stakeholders
• Demonstrable Presentation Skills
• Demonstrable ability and experience of working in a matrix structure, upwards, across, and downwards
• Demonstrates both a structured and detailed approach
• Able to draw out and capture clear business requirements and functional processes thru skilled and detailed interrogation and investigation
• A customer-first approach, confident and experienced in interacting in a multi-functional / multi-discipline environment

Additional role requirements:

Experience of using Visio